Hello,
I hope this message finds you well. I'm reaching out regarding a pressing issue with my washing machine. The door is trapped, and despite trying the emergency door release and various troubleshooting steps like power cycling and running empty cycles, I've been unable to resolve the issue.
Given the persistent nature of the problem and my hesitation to continue using the machine without professional intervention, I believe it's time to seek expert assistance. I'm interested in scheduling a repair service as soon as possible to assess the situation and provide a solution.
Additionally, I'm considering the possibility of replacing the washer dryer altogether, but I'd appreciate guidance on pricing and options before making a decision.
Could you please provide availability for a technician to inspect and repair the washing machine? Also, any information on the cost and availability of new washer dryers would be greatly appreciated.
Thank you for your prompt attention to this matter. I look forward to your response.
Best regards, Evan Stapleton
