The quick way to find a local Hot Water Tank/Appliance Tank Thermostats specialist in Shepton Mallet

Reviewed by Sarah on 9/8/2017

Whilst it wasn't this tradesman, happy taps rang me to arrange a date and the work required. it was arranged for over 2 weeks later, happy days I thought- all sorted for when I could get a day off work. Having badgered for confirmation, the day before the engineer was due to arrive, I received a text saying they wouldn't be coming and if I wanted to rearrange then to get in touch otherwise the job was closed. Good luck anyone who uses happy taps ..... My experience was to be let down at the last minute

Reviewed by Kevin on 16/12/2021

Lee booked me in to do the work on 3 occasions over a period of 2 weeks and didn't turn up for any of them! I tried contacting the office but nobody was answering the phone, and even more frustrating, the answerphone wouldn't accept any messages. Lee did apologise and promised to ring me this Monday to sort it out - guess what? He hasn't rung me. Totally untrustworthy.

Reviewed by Umeet on 9/1/2021

We have found drainage problems which the insurance company will not honour due to incorrect installation during this project. This has cost us dearly.

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!

Reviewed by Ingrid on 17/2/2015

Very reliable, good work. Thank you??

Reviewed by Leon on 13/5/2019

Guy rang up and arranged a time and date to survey and quote. Waited for over an hour. Rang him twice then gave up, so rang him a third time and told him not to bother. Wasted my time which I took off of work.

Reviewed by louise on 7/6/2012

Didnt put quote in writng and it wasnt a verbal price I was prepared to accept

Reviewed by Karen on 7/1/2020

He quoted £100,000 to do the job in 6 weeks & promised it would be stress free, At 12 weeks in He was told I no longer wanted him to complete the job as I received an electric shock from a socket that was left as a bare cable protruding from the wall. He blamed everybody else then fired the only two decent builders as he held them responsible. Even though I had paid the third stage payment a day previous, I was too distressed and my health was declining due to the anxiety and stress he had caused. Avoid!!