The quick way to find a local House Extension specialist in Thetford

Reviewed by Peter on 8/11/2009

This was one of those jobs that had various problems from the start. Having said that SMS did put them all right without complaint. The quote given for the clearing of the site AND the complete redesign was excellent. The original deadline was missed by a long way primarily due to misjudging the anomalies of the site (eg the underlying concrete was a lot thicker than anticipated). SMS were slow in clearing the site after the work was done - it took almost three weeks before the last of the rubble and debris were moved. Overall, I am pleased with the work done and the final result and would be prepared to use them again.

Reviewed by Jenni on 29/3/2017

I wouldn't? recommend this firm as they promise to give you a disc containing still and moving pictures of your drains but they don't appear to know how to operate their camera. Consequently I only received a disc containing corrupted files, and when they re-took images of my drains i did not receive a file at all. And when I queried if a section of the relined drains was properly sealed they failed to return to my house. I recommend anyone not to part with any money until completely satisfied.

Reviewed by Lyn on 26/5/2022

George and his guys are hard working skilled tradesmen. He went the extra mile to give us a good job. Polite quick and tidy. Would recommend and would certainly use again.

Reviewed by Jonathan on 22/1/2022

V impressed with how this team work. Happy with new roof on garage and look forward to weatherboard and insulation being replaced on whole house. Cannot recommend enough.

Reviewed by Andy on 14/10/2014

They were excellent. They turned up promptly, worked non stop in all weathers and the finished work was to a high standard...would recommend without hesitation.

Reviewed by bianca on 19/7/2013

George Bell came to work on some damp related issues in my flat in feb. since having completed the works the problems which first occurred have turned worse and George has been unwilling to get back in contact with me, despite chasing him for 5 months which only reaffirms that the job was poorly undertaken. The company main reception also seems to be a virtual reception so you can never speak with anyone helpful

Reviewed by Neeru on 21/4/2014

The patio is good. The only reason why I haven't rated his work higher is because of the mess left behind. I was charged for a skip yet he didn't hire one hence the mess left behind. I found the mess hidden in my garden which was unacceptable. I had to clean the drive because of debris left from his van. Overall, his workmanship is good but work ethics, not so good.

Reviewed by lucy on 1/12/2014

Very sensibly priced and reliable. Arrived on time, answered calls promptly and did a really good job. I would definitely recommend.

Reviewed by bill on 14/4/2014

We didn't know any tradesmen locally as we had just moved to the area, found Kevin on rated people and took the 'gamble' of booking him - so glad we did. Him and his team were reliable, honest, efficient, clean and tidy. He works to very high standards, talked us through every step of the way, did extra jobs for us which weren't originally quoted for at no extra cost. A genuine no-nonsense guy who knows what he's doing. We had a garage conversion done in less than 2 weeks, we'll definitely use him again. 5*

Reviewed by Nina on 23/11/2022

Did a great job, very efficient and completed installing a shower unit, light and door in one day. Highly recommend.

Reviewed by Neil on 14/10/2021

These people came and gave us a quote very promptly. Jennie was very helpful and polite on the phone. Marco turned up at the agreed time and did a wonderful job. Because we had not supplied enough skirting board, we had an issue with a join under the window. Marco came the next day and not only finished the job, but also removed the joined pieces which he had already fixed and replaced with a complete piece at no extra cost. They said only to pay when 100% happy, and we were. Excellent service.

Reviewed by christine on 19/6/2024

Nas and the crew are great, turned up when they said, straight to work. Explained what they were doing and pro's and con's of different things . Left us with a good job well done. They will definitely be back! Thank you guys ????

Reviewed by peter on 7/9/2012

Overall a really nice person but whilst the pointing work was ok, the rest of the work was a bit below atandard. My thatcher came to do the byannual inspection and was critical of the concreting and flashing particularly as the lead flashing had been used under the concrete not around the chimney as expected. He also though the price was very expensive for the work as the flashings had not been done properly. However, had the flashing been done correctly the price would have been a competetive one

Reviewed by Donovan` on 14/7/2012

Quoted and arrived on time, we never proceeded with the work but there is no option to remove job or decline without filling this in. Have written to Rated people...the Plonkers didn't respond. Rated people t ssers

Reviewed by james on 8/10/2015

Great bloke who did a great job, turned up on time, friendly and neat. Thanks

Reviewed by Fiona on 3/9/2014

I'll start with a positive - quality of build was good. Negatives, was told 2 weeks - 5 months later still not completed (3m x 1m shed and some of it was already in place) and had to get another company to finish it at more expense. Was charged for time in sourcing materials, was told it could be completed within my budget when I increased it by £500 and now he is saying I still owe him more money. Took/disposed of quarry tiles I said I wanted. I wont be using him again

Reviewed by lisa on 25/1/2015

Tiled our kitchen floor and made a disgusting job of it. Floor not even, corners sticking up, uneven gaps between tiles, used all the tiles but didn't do under cooker and dishwasher as asked and measured for. Will not return to sort out the job, they've promised to come sort it twice and both times haven't showed up, now won't reply to our messages. Would've been happier putting he money down the toilet!

Reviewed by David on 20/6/2014

Freindly, good quality plastering at competitive price.....

Reviewed by Malcolm on 16/9/2024

Very helpful and enthusiastic was able to start and finish the job quickly and efficiently. Thanks a lot Martin.