The quick way to find a local Pizza Oven specialist in Norwich

Reviewed by Peter on 8/11/2009

This was one of those jobs that had various problems from the start. Having said that SMS did put them all right without complaint. The quote given for the clearing of the site AND the complete redesign was excellent. The original deadline was missed by a long way primarily due to misjudging the anomalies of the site (eg the underlying concrete was a lot thicker than anticipated). SMS were slow in clearing the site after the work was done - it took almost three weeks before the last of the rubble and debris were moved. Overall, I am pleased with the work done and the final result and would be prepared to use them again.

Reviewed by Stephen on 26/10/2015

Andy worked really hard and efficiently to do an excellent job re-pointing our 200+ year-old windmill in lime mortar. We were really pleased with the work and expect to be asking him back for more jobs in the future.

Reviewed by Jenni on 29/3/2017

I wouldn't? recommend this firm as they promise to give you a disc containing still and moving pictures of your drains but they don't appear to know how to operate their camera. Consequently I only received a disc containing corrupted files, and when they re-took images of my drains i did not receive a file at all. And when I queried if a section of the relined drains was properly sealed they failed to return to my house. I recommend anyone not to part with any money until completely satisfied.

Reviewed by Andy on 14/10/2014

They were excellent. They turned up promptly, worked non stop in all weathers and the finished work was to a high standard...would recommend without hesitation.

Reviewed by bianca on 19/7/2013

George Bell came to work on some damp related issues in my flat in feb. since having completed the works the problems which first occurred have turned worse and George has been unwilling to get back in contact with me, despite chasing him for 5 months which only reaffirms that the job was poorly undertaken. The company main reception also seems to be a virtual reception so you can never speak with anyone helpful

Reviewed by Nina on 23/11/2022

Did a great job, very efficient and completed installing a shower unit, light and door in one day. Highly recommend.

Reviewed by Jenny on 22/9/2024

We cannot recommend Jacob Gardens. We were patient when the owner’s personal circumstances meant it took months rather than weeks to complete our landscaping work, leaving us without a properly useable garden for much of the summer. However the final straw was him ghosting us after promising to replace our lawn, which died because he’d left equipment and supplies on it for months. What a disappointment.

Reviewed by Roger on 9/4/2021

Excellent quality work, delivered by a really pleasant person.

Reviewed by peter on 7/9/2012

Overall a really nice person but whilst the pointing work was ok, the rest of the work was a bit below atandard. My thatcher came to do the byannual inspection and was critical of the concreting and flashing particularly as the lead flashing had been used under the concrete not around the chimney as expected. He also though the price was very expensive for the work as the flashings had not been done properly. However, had the flashing been done correctly the price would have been a competetive one

Reviewed by Christine on 16/2/2018

Would highly recommend. Richard did a great job for a great price and managed to fit us in at short notice. Will definitely be using Richard again for future jobs.

Reviewed by Carol on 2/4/2019

Really helpful guys. Nice for someone to have a "we can do attitude". Arrived to give a quote and stayed to do the job. Overall we are very pleased with the workmanship, and the care taken. Would recommend them.

Reviewed by Marlene on 6/3/2024

Excellent personal service, went the extra mile to over come problems , we are very pleased with the finished result.

Reviewed by Delme on 30/11/2016

Rang within 2hrs of . posting the job. Came to quote when they said they would. Gave us a few options, agreed a price and completed the work within 3 days. Seem like a decent team. Courteous and professional. 2 of our neighbours have already booked them in as well.

Reviewed by james on 8/10/2015

Great bloke who did a great job, turned up on time, friendly and neat. Thanks

Reviewed by Matthew on 4/11/2017

Chris did everything he said he would and more. We thought we were getting a basic, no frills job but Chris went above and beyond and gave us a lovely looking driveway. Thanks Chris!

Reviewed by Fiona on 3/9/2014

I'll start with a positive - quality of build was good. Negatives, was told 2 weeks - 5 months later still not completed (3m x 1m shed and some of it was already in place) and had to get another company to finish it at more expense. Was charged for time in sourcing materials, was told it could be completed within my budget when I increased it by £500 and now he is saying I still owe him more money. Took/disposed of quarry tiles I said I wanted. I wont be using him again

Reviewed by Claire on 25/9/2018

Alex was very straight forward and easy to deal with. He was also recommended by my builder. He was very thorough. He took photographs of areas of concern and discussed the work with us before he went ahead. I was very happy with the work and the cost and am now confident that my roof will live another few years.

Reviewed by lisa on 25/1/2015

Tiled our kitchen floor and made a disgusting job of it. Floor not even, corners sticking up, uneven gaps between tiles, used all the tiles but didn't do under cooker and dishwasher as asked and measured for. Will not return to sort out the job, they've promised to come sort it twice and both times haven't showed up, now won't reply to our messages. Would've been happier putting he money down the toilet!

Reviewed by Christopher on 19/12/2020

Turned up on time every day. Finished job to my satisfaction. very friendly would hire again.