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Below you’ll find information to help you understand what’s involved in putting things into storage. This includes the licences your removal company might need, what you can and can’t store, and how to insure your belongings against accidental damage.

What does putting your belongings into storage involve?


Self-storage facilities are normally warehouses divided into smaller units or shipping containers. You pay an ongoing fee to rent the space, and you can access your stuff whenever you like. Some even have 24-hour access. As the name suggests, you’ll be loading and unloading the items yourself, unless you pay someone else to do it for you.

Alternatively, removal companies sometimes have their own storage available if you need to move out of your house before your new home is ready.

They tend to pack everything in large, sealed boxes, and will stay sealed until they’re safely inside your new home. This cuts down on the number of times your belongings are handled, and makes accidental damage less likely. If you think you’ll want access to them while they’re in storage, you might be better off with self-storage instead, and asking the removals company to take your possessions there.

Is there anything I can’t store?

Anything that’s illegal to possess under British law can’t be stored.

Most self-storage facilities won’t allow you to store plants, money or anything flammable like paint. Food can sometimes be prohibited too. If you’re using a removal company’s storage facilities, they’ll have their own policy for what you can and can’t store there before you move into your new home.

How do I prepare fridges and freezers for storage?

If you need to store fridges and freezers, they’ll need to be disconnected, cleaned and dried out ahead of the removal company arriving. If not, you risk leaks and water damage to other items while it’s in storage, not to mention the smell it will cause inside the appliance itself.

The qualifications your removal company needs

Removal companies don’t need any specific qualifications but their drivers will need to have large goods vehicle (LGV) licences.

What is an LGV licence?

An LGV licence states that the driver’s qualified to operate a vehicle under one of the four LGV categories:

  • Category C+E – The driver can operate vehicles with a maximum authorised mass of more than 7.5 tonnes, with trailers heavier than 750 kg.
  • Category C – The driver can operate vehicles including tipper trucks and heavy box trucks.
  • Category C1+E – The driver can operate vehicles between 3.5 and 7.5 tonnes with trailers of 750 kg or more. This might be a large cargo van with a trailer.
  • Category C1 – The driver can operate transit vans and small box trucks. They’re not permitted to tow trailers.

Insurance for putting belongings into storage

Your removal company isn’t legally required to have insurance to store your belongings but it’s a good idea for them to have public liability insurance to cover themselves against accidental injury and damage.

It’s also a good idea for you to have your own insurance to cover your possessions should there be a fire, flooding or theft. The easiest way to do this is to extend your home contents insurance to include objects in storage and in transit as part of a house move. If you already have this included, you’ll normally be given a set number of days that your belongings are covered while in storage. It’s worth checking that number beforehand and looking into additional insurance should your move-in date change and you need to keep your belongings in storage for longer than you originally planned.

Questions you should ask your removal company

  • How long have they been trading for?
  • Are they a member of the British Association of Removers?
  • Do they have public liability insurance and what does this cover?
  • Do they have an LGV licence and what category is it?
  • What can and can’t I put in storage?

I am Brighton based brickwork contractor. NVQ level 1,2 and 3 qualifications, I am able to undertake any brickwork or groundwork and landscaping contracts. I am fully insured and very reliable.

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Reviewed by Abdree on 26/4/2017

Excellent job done, no fuss and cleared up after, would recommend him

Ktc landscapes is a new and highly aspiring company We will complete all jobs to the maximum potential of greatness. Best prices guaranteed We also specify in removals and house Clearnce We congregate refuse it takes time but gives us the capability to assure the best price is guaranteed.

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Reviewed by Nigel on 11/9/2021

Turned up when agreed and did a good job.

Experienced builder NEW TO RATED PEOPLE ???? Hi everyone. I’m Mitch, I’ve been in the trade since leaving school. I am a general builder that specialises in timber work. I do most jobs from small jobs like laminate flooring all the way upto 2 storey extensions. For the larger jobs I have a reliable team of builders including electricians, plumbers and bricklayers. We are happy to quote anything, bespoke is my passion. If you can’t get someone to build it, we can! Please feel free to browse photos of my work, I will try upload a little bit of everything. If you don’t see a photo of a job your asking for, feel free to contact me and I’m sure I will be able to show you examples of my work in that area. Friendly team of lads aging between 18 and 66! We look forward to working with you. P.s as mention above we are new to rated trades and as such have decades of experience, thousands of builds under our belts but alas, no rating on here. Any and all feedback will be most welcome. Stay safe everyone and see you on the job!

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Reviewed by Sue on 26/11/2023

Mitch did an amazing job would definitely employ him again

Friendly , Many years experience, Good price with Quality. Specialise in work as: Handy Man Painting(Internal & External), Decorating, laminate flooring, flooring, shelves , Patios,Slabs,Fencing and general renovation.we do domestic cleaning . All London areas

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Reviewed by Matthew on 10/11/2020

Bekim worked really hard on a really extensive job, a big thanks to him. Left a really great outcome.

The Green Machine will provide you with professional high standards of workmanship with many years of experience and many happy customers so choose us with confidence.

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Reviewed by Paul on 29/12/2024

Really nice guy who worked his arse off and did a really solid job of boarding and insulating our loft. Was happy to talk about options to fit my budget. Would totally recommend.

Hi I’m Andrei and I have a good experience in extension loft conversion block paving,driveway,decking,brick work,fencing,landscaping and more.

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Reviewed by Sandeep on 11/8/2021

Andrei was very professional, started the job on short notice and finished jt just as quick. Communicated all the way through the work, and was done to a high standard. Would recommend him to anyone.

We are a construction company dealing in all aspects of building work extensions and home improvements with over 20 years experience. We work to a high standard and work to timelines for our clients. We will also work to Covid government guidelines when working at your property.

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Reviewed by Gareth on 29/11/2021

Did a fabulous job on my back yard concrete patio which was crumbling in places and needed levelling. Also suggested adding another step to a rather steep step in place already which made perfect sense and he did a great job with that too. Took 1 day and sent photos of the site after work. Very impressed and very happy with the outcome. I recommend this company and will be using them again on other jobs in the future.

CARING FOR CLAIMS Aspray (Sutton Coldfield) provide a property damage claims management service, helping policyholders who have suffered damage to their property and need to make a claim on their insurance policy. We've helped previous customers with fire, flood, storm, accidental damage, impact damage and various other insured events that have caused damage to their property. There is no charge to you, the policyholder, for the Aspray service provided that you authorise us to use our own vetted sub-contractors to complete any repairs or reinstatement works. Any excess stated within your insurance policy will still apply. Aspray (Sutton Coldfield) look forward to helping you.

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Reviewed by Victoria on 10/2/2022

Responded quickly and plumber visited today, temporarily stopped the leaking until the pipe can be replaced and bathroom re-fitted / completely re-furbished . Resolved the issue and prevented any further damage.

skyline plastics deals with all types of roofing such as uPVC Fascias soffits and guttering installed and also cleaning of existing uPVC fascias and guttering. Flat roofing. repairs interior and exterior painting. Facebook; @1skylineplastics

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Reviewed by Jez on 12/3/2025

Joseph is a very helpful and professional tradesperson I would highly recommend him

KLS LANDSCAPES For all your Groundworks from Permeable Water Harvesting Block Paving, to Flagging & Fencing and Everything inbetween check out our website and give us a call....

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Reviewed by allan on 29/5/2015

2 lads worked hard, job harder than first thought but they stuck at it, required some mechanised tools

We are a family-owned specialist craftsmen firm with many years experience looking after homes and properties; Design, Build, Improving, Renovating and Maintaining.

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Reviewed by Alex on 27/3/2022

I highly recommend this company. Russ was very flexible and easy to work with, provided very high quality work at a rapid pace with the final invoice being exactly what we were quoted whilst working to a tight budget. Highly recommend for anyone wanting quality work done with ease.

We are a family run construction company with over 20 years in the trade. We offer all aspects of building, extensions, kitchens, bathrooms, plastering and conversions

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Reviewed by Liam on 16/3/2025

Job completed on time

Welcome to Craftsman Construction Ltd Why choose us? We are General Builders, Roofers, Ground workers (including Quality Driveways and Patios, Fencing and Turfing), Bricklayers, Painters and Decorators. We provide a complete building service from top to bottom. We provide a 10 year guarantee on all jobs. Craftsman Construction carries Public Liability Insurance. No job is too small, or too large. We only use quality materials from well known manufacturers. All our work is guaranteed and we provide written estimates for all our projects. Call our team today for free help and advice.

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Reviewed by Cimi on 13/10/2020

Absolutely happy with the work Very friendly guys Thank you Valter for your amazing job

A family run business with over 20years experience in this area of work. We pride ourselves on our reliability, a friendly approach and most importantly, our knowledge of the industry.

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Reviewed by Mark on 13/1/2020

Thank you for an excellent job Glen. Within 24 hours of first speaking to Glen, our Pear tree was neatly removed. Would highly recommend - very professional.

CJH Contractors are fully insured House Clearance specialist with an Environmental Agency waste carriers license, we operate 24/7 within London and the Home Counties, We are an honest, reliable, discernibly punctual with our customers’ needs being the main priority. We offer a number of services: House Clearance Removals Garden Clearance Commercial Clearance We offer a complete service of clearance and redecorating

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Reviewed by Lily on 22/3/2025

Your mind is a garden, your thoughts are the seeds. You can grow flowers or you can grow weeds!!!

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Reviewed by charlie on 20/3/2025

Really pleased with the service George provided. He was helpful, knowledgeable, professional and all for a fair and reasonable price. Will be recommending him for sure.

TiMI Decs LTD is a small company with a 14-year experience in home improvement. - Painting and painting solutions - Carpentry and joinery - carpet and floor solutions "No job too big or too small"

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Reviewed by Paul on 13/11/2024

Cannot recommend high enough. Reliable, knowledgeable, professional, hardworking, extremely respectful and a really genuinely friendly person. Will 100% use again.

With over 10 years experience, our well qualified and certified team of hard working craftsman and specialists have a proven record of quality workmanship. We will help you with Painting & Decorating, Surface Preparation, Surface Protection, Storage Solutions, Bespoke Furniture and Carpentry. Most of our jobs are residential projects. When a homeowner works with my team, the process will look like this: - I offer a free visit to meet the client and discuss the job further, - Then I sent a quote and clearly explain what should be agreed before the job begins. I am always open to discuss end explain my quotes, - As soon as the job is confirmed, the client and my team agree on the start date, - We make sure the surroundings are protected before the job starts - We order the materials - We complete the job - When the job is finished, I always leave the floor protection for one day to make sure the client's expectations are met (or exceeded!) and once my client is happy I remove the floor protection and clean around. We are creative, we care and we exceed our clients' expectations. The protection of the surroundings is included within the initial quote, our highly skilled team of trade specialists focuses on high quality results and the materials supply and advising happen at no extra fee. Lastly e most important, a homeowner should choose West Home Renovations because we make your remodelling process stress-free and easy!

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Reviewed by Nel on 8/12/2022

Very communicative. Did a brilliant and thorough job. Would not hesitate to recommend. Thanks so much!

Hello! Welcome on our profile! We are a fully insured business offering gardening services and garden maintenance! The services we are providing includes lawn mowing, hedge trimming, pressure wash, general gardening and landscaping.

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Reviewed by James on 25/2/2025

KOJoinery is a professional joinery service specializing in high-quality kitchens, staircases, bespoke cupboards, doors, skirting boards, and architraves. With a strong commitment to craftsmanship, professionalism, and attention to detail, we take pride in delivering exceptional results tailored to each client’s needs. Our hardworking and polite approach ensures a smooth and professional experience from start to finish. Whether you’re looking for a custom-made feature or a complete renovation, we bring skill, precision, and reliability to every project. You can find us on facebook instagram and google via are link tree https://linktr.ee/kojoinery

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Reviewed by Jo on 7/4/2025

Highly recommended. Good comms before the job and then did a great job on the day. Neat and tidy, no bother at all. Would definitely use again.

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