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Flat Roof - Installation / Repair
Phoned once to say they would be phoning me at weekend but never did.
- HOMEOWNER, 30/06/2012 15:39
contacted me and gave me a quote for the job. The quote seemed reasonable and I was impressed by their surveyor. This was the only quote I received from Rated People and it quoted for a roofing that was not my preferred option. I was very impressed with Mansfield roofing but I have commissioned a local roofing company who will give the roof I want but at considerably more money.
Flat Roof - Installation / Repair
I don't call not responding to emails and phone calls, asking more than the recommended 20% downpayment to buy materials and not turning up on the agreed dates very professional! Nor is getting stroppy with the customer! The purpose of feedback should be to learn and improve.
- TRADESPERSON, 29/06/2012 11:47
Kate Firstly i would like anyone who reads this to be aware that the comments made by you are done so in your capacity as my customers mother in law and not my customer himself and are therefore not based on first hand facts
- TRADESPERSON, 29/06/2012 11:49
I still have all of the emails in my archive should anyone ask to see them We DO NOT supply materials as stated on our paperwork nor do we accept downpayments We DO take the materials money in full to give to our suppliers should our customers wish us to make the arrangements for the materials its delivery we also provide a list of materials if the customer wishes to deal with the suppliers direct
- TRADESPERSON, 29/06/2012 11:49
In your son in laws case i arranged for the materials and took the deposit, the materials were then delived to his address and have been there ever since The recommended deposit amount of 20% is just that a RECOMMENDATION not the law. Flat roofing CANNOT be completed in the rain as bitumen is waterproof and will not stick to a wet surface, also if water becomes trapped between the layers the sun will heat it causing it to expand into vapour which will ultimatly destroy the product
- TRADESPERSON, 29/06/2012 11:52
The project was for your son in law and you were not involved in it, unfortuanatly therefore you are unable to make any informed comments regarding it. My terms and conditions superceed those of R P
- TRADESPERSON, 29/06/2012 11:52
I have already had your previous unfair comments removed as they were based on what you have been misinformed about and not what you know first hand and i will endeavour to have this one removed aswell To be clear your son in law had to wait for seven weeks as we have had seven weeks of constant rain, the dry spells in between have to be used to complete projects started before yours as we always complete projects in the order they are booked in.
- HOMEOWNER, 29/06/2012 17:56
Sorry, Adam - I was out of order in making my comments without being in full possession of the facts. The comments I made were without the knowledge or authorisation of your client and you are quite right to remove them. I wish you success in the future.
Flat Roof - Installation / Repair
I was 100% happy with adam's quote, communication, profressionalism and friendly nature. Would not hesitate to recommend :-) Thanks rated people
- TRADESPERSON, 1/06/2012 19:36
Thank You Emily, much appreciated
Slate & Tiled Roof
Elite Roofing Services were first class , when high winds blew tiles off my three storey house . Adam was extremeley professional in his dealings with me and did a tremendous job in replacing and securing new tiles . I thought he charged a fair price for the work done and i would highly recommend him to friends and family . Jeff Thomas , Hilton
Slate & Tiled Roof
Adam responded very quickly to our initial request for a quote, arrived promptly and was extremely friendly and helpful in describing what the problem was and how best to fix it. He quoted us a fair price for the work and returned the following week to carry it out. Would definitely use Elite Roofing Services in the future.
- TRADESPERSON, 13/02/2012 17:21
Thanks you James