Hourican Electrical

5Matt, SW8

Verified

Internal Lighting

Straight forward to deal with. Work completed satisfactorily very pleased.

1Elisabet, NW10

Verified

External Lighting

After one month waiting for the service, Adrian only came to inspect the situation, couldn't find the fault, and since then I've been left with no lights in my garden. Very hard to get hold of him.

• TRADESPERSON, 30/09/2019 14:32

  I find this to be a factually incorrect and unfair rating. I originally worked for over an hour (in the rain) to investigate this. I did not charge as more investigation was needed including lifting the garden decking. The client went on holiday so work was put on hold. On her return we arranged a time around her work. I had to postpone until the next day but this was not acceptable to the client. I have always been contactable and even offered to remain available when she decided to cancel my services.

• HOMEOWNER, 30/09/2019 16:07

  I’m just replying to this because I seriously don’t understand how you can reply with these comments. So I’ll just state the facts: * I posted an ad which to you replied on the 2nd June. On that text thread I asked if you’d come over to my flat to just have a look at the lights in my garden and provide a quote, or to actually fix the issue. You said, you’d fix the issue. We then agreed you’d come to my flat on Friday the 7th.

• HOMEOWNER, 30/09/2019 16:08

  * In the morning, you texted me and asked if you could come in the afternoon since it looked like the weather would be better (I agreed to it - even if that meant I had to stay at home for the day). After coming to my flat, you couldn’t find the problem (it was raining too), and so you left. Before you left, you said to please keep an eye on the lights as you had done something and they should stay on. After a couple of hours, the lights went off. You said you’d then come over the weekend.

• HOMEOWNER, 30/09/2019 16:08

  Over the weekend you then said you couldn’t come on Saturday to my home (1st time you said you’d come and you didn’t). I asked if you could come on Sunday, which you said no too (I’d not usually expect anyone to work on Sundays, but you had said to me before leaving my flat that you could come either Sat or Sun).

• HOMEOWNER, 30/09/2019 16:08

  Then I went on holiday that week and came back on the 18th June. I did say I’d be back on the 18th June, so I thought you’d have that in mind (but you didn’t). When I came back I asked you when you’d be free to come; but you said that from the 19th to the 22nd June you could not come over. You then said you’d call me on the 22nd June to arrange an appointment - but you didn’t (another failure to arrange an appointment with you).

• HOMEOWNER, 30/09/2019 16:09

  In fact, you said nothing for a few days until I had to write an email on the 26th June asking whether you could come to my flat on the 27th or 28th June, as I was having a family gathering over the following weekend and wanted to have the lights fixed, for weeks now.

• HOMEOWNER, 30/09/2019 16:09

  You then agreed to come on the 28th June at 12:00. On the same day, you then said you weren’t sure you could make it as you were running later from another job, and now wanted to reshedule again for the following Monday! I said I much rather preferred to wait in the house for you, as long as it took, just to get it done. You said you couldn’t make it at all, and definitely had to move to the following week. I have all the text/email communications of the above conversations.

5Andrew, SW15

Verified

Internal Lighting

Fantastic service all round

5Nicola, SW19

Verified

Internal Lighting

Excellent communication and service. Good price. Adrian was prompt, did a fantastic job and even went the extra mile to fit another job in for me. I would use him again and highly recommend him.

5James, N19

Verified

External Lighting

Adrian carried out a external lighting installation for us. Excellent communication from the outset, competitive quotation with the work done to an excellent standard. Dilligent in clearing up any mess caused. Would use him again and would have no hesitation recommending him to others. Extremely affable.