About
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The Beginning
Serviceteam was formed in 2009 and is a Domestic Gas Heating, Plumbing, Gas & Electrical company, located in Isleworth, West London. The company has consistently grown to become one of the major providers of domestic services, with a full back up maintenance team. We have a diversified client base, comprising, private clients through to Local Authorities, Housing Associations, Estate Agents & Insurance companies.
Values
Our core values have always been, and will remain, to offer our clients the highest level of customer service at a price that suits their pocket. To ensure we are achieving these objectives, our company organization and operations are independently certified by the relevant accreditors.
Customer Care
Customer care and ensuring clients are comfortable, is very important to us. To this end, you will find: our fees are very competitive; that we respond promptly to customers requests; we are proactive in offering advice; our customers know their best interests are foremost in our actions; that we are always looking at new ways to source better quality more reliable products; and that these cost savings are passed on to our customers.
Objectives
Our intention over the coming years is to bring our expertise to a wider public, through a greater awareness of our services, so that, Service team is prominent for all Gas heating, Plumbing related issues. This is reflected in our initiative to expand our customer base without compromising on the quality of the services we deliver. We will continue to invest in our infrastructure to realise these ambitions.
Good to know
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30+ ratings
Member for 3 years
Gas Safe registered
This tradesperson is Gas Safe registered to work safely and legally on gas appliances in the UK.
- Registered name
- INSTAFIX
- Registration number
- 952649
- Registration body
- Gas Safe Register
Part P registered
This tradesperson is Part P registered and their electrical work meets legal safety standards.
- Registered name
- ServiceTeam Ltd
- Registration number
- 607623000
- Registration body
- NICEIC Certification Services
Work area
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Trades & services offered
Gas / Heating engineer
Primary tradeElectrician
Plumber
Reviews & ratings
Plumbing Repair & Maintenance
Extremely annoying company. They make automated calls with noone on the another side, just a bot asking to stay on line, and no way to stop their calls. 15 so far and continuing every 10 minutes
Radiator
Was polite and helpful
- HOMEOWNER, 19/12/2024 21:33
Plumbing Repair & Maintenance
Absolutely disaster job, not only they never fixed the issue resulting in having to call another company to fix it, they charged me £417 pounds and refuse to refund the money on the basis that they "finished" the job. The customer service was appalling and playing the tactic of ignoring and delaying any communication, not responding to my emails and would highly recommend to avoid them. Two months after, I am still waiting for a response on the refund.
Gas Cooker / Hob - Installation
The job was done quickly and professionally. When some spare part was needed , the engineer provided it. Highly recommended.
Gas Boiler - Service
Job done well, involved two visits. Only issue with Service team was that they don't give a timed appointment so it may be necessary to plan to be at home for a whole day in readiness for a job that only takes half an hour.