The quick way to find a local Cellar & Basement Conversion specialist in Halesworth

Reviewed by Peter on 8/11/2009

This was one of those jobs that had various problems from the start. Having said that SMS did put them all right without complaint. The quote given for the clearing of the site AND the complete redesign was excellent. The original deadline was missed by a long way primarily due to misjudging the anomalies of the site (eg the underlying concrete was a lot thicker than anticipated). SMS were slow in clearing the site after the work was done - it took almost three weeks before the last of the rubble and debris were moved. Overall, I am pleased with the work done and the final result and would be prepared to use them again.

Reviewed by chay on 16/8/2012

nigel done what we ased him to do!

Reviewed by Jenni on 29/3/2017

I wouldn't? recommend this firm as they promise to give you a disc containing still and moving pictures of your drains but they don't appear to know how to operate their camera. Consequently I only received a disc containing corrupted files, and when they re-took images of my drains i did not receive a file at all. And when I queried if a section of the relined drains was properly sealed they failed to return to my house. I recommend anyone not to part with any money until completely satisfied.

Reviewed by Jonathan on 22/1/2022

V impressed with how this team work. Happy with new roof on garage and look forward to weatherboard and insulation being replaced on whole house. Cannot recommend enough.

Reviewed by bianca on 19/7/2013

George Bell came to work on some damp related issues in my flat in feb. since having completed the works the problems which first occurred have turned worse and George has been unwilling to get back in contact with me, despite chasing him for 5 months which only reaffirms that the job was poorly undertaken. The company main reception also seems to be a virtual reception so you can never speak with anyone helpful

Reviewed by Marlene on 6/3/2024

Excellent personal service, went the extra mile to over come problems , we are very pleased with the finished result.

Reviewed by Fiona on 3/9/2014

I'll start with a positive - quality of build was good. Negatives, was told 2 weeks - 5 months later still not completed (3m x 1m shed and some of it was already in place) and had to get another company to finish it at more expense. Was charged for time in sourcing materials, was told it could be completed within my budget when I increased it by £500 and now he is saying I still owe him more money. Took/disposed of quarry tiles I said I wanted. I wont be using him again

Reviewed by lisa on 25/1/2015

Tiled our kitchen floor and made a disgusting job of it. Floor not even, corners sticking up, uneven gaps between tiles, used all the tiles but didn't do under cooker and dishwasher as asked and measured for. Will not return to sort out the job, they've promised to come sort it twice and both times haven't showed up, now won't reply to our messages. Would've been happier putting he money down the toilet!

Reviewed by David on 20/6/2014

Freindly, good quality plastering at competitive price.....

Reviewed by Malcolm on 16/9/2024

Very helpful and enthusiastic was able to start and finish the job quickly and efficiently. Thanks a lot Martin.

Reviewed by Susan on 6/5/2014

Did not use this tradesman at the time, but a visit was arranged and a quote given within the agreed timescale.

Reviewed by Winston on 13/1/2019

I want to rate 0 but I don’t have that option because this tradesman doesn’t deserve one star. He left the job undone after we paid him thinking he will complete the job. We have called his phone every day and have gotten no response, he doesn’t reply his text messages. Quite frankly we are considering legal action against this tradesman. He had the keys to our home for one month and still did not complete the a job that would take him one week. Any advice on how to take legal action? 100% unprofessional

Reviewed by Michael on 14/5/2024

Came out to measure up and give quote. Quote did not come, reminded them about quote and they said it had been sent. gave them alternative email but still no quote. Why not say they didn't want the job instead of me hanging on. One star is the lowest I can give or it would have been ZERO