The quick way to find a local Home Improvements specialist in Saxmundham

Reviewed by Paul on 10/5/2013

friendly, reliable and honest work. will use again. work completed within a week of submitting job.

Reviewed by Ruth on 21/12/2016

Darek hard working and punctual. Tiles look good and Darek friendly and efficient.

Reviewed by Peter on 8/11/2009

This was one of those jobs that had various problems from the start. Having said that SMS did put them all right without complaint. The quote given for the clearing of the site AND the complete redesign was excellent. The original deadline was missed by a long way primarily due to misjudging the anomalies of the site (eg the underlying concrete was a lot thicker than anticipated). SMS were slow in clearing the site after the work was done - it took almost three weeks before the last of the rubble and debris were moved. Overall, I am pleased with the work done and the final result and would be prepared to use them again.

Reviewed by chay on 16/8/2012

nigel done what we ased him to do!

Reviewed by Jonathan on 22/1/2022

V impressed with how this team work. Happy with new roof on garage and look forward to weatherboard and insulation being replaced on whole house. Cannot recommend enough.

Reviewed by Stephen on 26/10/2015

Andy worked really hard and efficiently to do an excellent job re-pointing our 200+ year-old windmill in lime mortar. We were really pleased with the work and expect to be asking him back for more jobs in the future.

Reviewed by Nathan on 16/7/2013

Ray did a good honest job at a fair price. This is really all you want from a tradesman, so more than happy to recommend.

Reviewed by Jenni on 29/3/2017

I wouldn't? recommend this firm as they promise to give you a disc containing still and moving pictures of your drains but they don't appear to know how to operate their camera. Consequently I only received a disc containing corrupted files, and when they re-took images of my drains i did not receive a file at all. And when I queried if a section of the relined drains was properly sealed they failed to return to my house. I recommend anyone not to part with any money until completely satisfied.

Reviewed by bianca on 19/7/2013

George Bell came to work on some damp related issues in my flat in feb. since having completed the works the problems which first occurred have turned worse and George has been unwilling to get back in contact with me, despite chasing him for 5 months which only reaffirms that the job was poorly undertaken. The company main reception also seems to be a virtual reception so you can never speak with anyone helpful

Reviewed by Anne on 31/7/2017

Highly recommend

Reviewed by Marlene on 6/3/2024

Excellent personal service, went the extra mile to over come problems , we are very pleased with the finished result.

Reviewed by james on 8/10/2015

Great bloke who did a great job, turned up on time, friendly and neat. Thanks

Reviewed by Fiona on 3/9/2014

I'll start with a positive - quality of build was good. Negatives, was told 2 weeks - 5 months later still not completed (3m x 1m shed and some of it was already in place) and had to get another company to finish it at more expense. Was charged for time in sourcing materials, was told it could be completed within my budget when I increased it by £500 and now he is saying I still owe him more money. Took/disposed of quarry tiles I said I wanted. I wont be using him again

Reviewed by lisa on 25/1/2015

Tiled our kitchen floor and made a disgusting job of it. Floor not even, corners sticking up, uneven gaps between tiles, used all the tiles but didn't do under cooker and dishwasher as asked and measured for. Will not return to sort out the job, they've promised to come sort it twice and both times haven't showed up, now won't reply to our messages. Would've been happier putting he money down the toilet!

Reviewed by Christopher on 19/12/2020

Turned up on time every day. Finished job to my satisfaction. very friendly would hire again.

Reviewed by David on 20/6/2014

Freindly, good quality plastering at competitive price.....

Reviewed by Kev on 10/1/2025

Friendly and honest lads. Martin came looked at the roofing job told me what was needed and how much. A few days later they came and did the job found a few more faults but put these right as well at no extra cost. Great work, friendly and cleaned up after themselves. Will be using them again.

Reviewed by George on 8/3/2025

The worst roofing company that you can get. All the brackets off the gutters are moving , the soffits are moving , so if the wind is blowing towards you can’t sleep. They cutdown the underlay when they were supposed to just push it back . When asked to come back to sort it out they said if they are coming they would be taking the whole thing down. The only good thing they done is cut down from the price so they don’t come back to properly finish the job. It’s got one star just because I can’t give them 0.

Reviewed by Winston on 13/1/2019

I want to rate 0 but I don’t have that option because this tradesman doesn’t deserve one star. He left the job undone after we paid him thinking he will complete the job. We have called his phone every day and have gotten no response, he doesn’t reply his text messages. Quite frankly we are considering legal action against this tradesman. He had the keys to our home for one month and still did not complete the a job that would take him one week. Any advice on how to take legal action? 100% unprofessional