The quick way to find a local Hot Water Tank/Appliance Tank Thermostats specialist in Broadheath

Reviewed by andy on 3/9/2011

DO NOT USE THIS PLUMBER. We hired Dave for the plumbing on the renovation of our new house. This included new radiators, new boiler (fitted by another gassafe plumber not Dave as he's not registered), fit new downstairs loo, fit new bathroom, and due to complications new cylinder and pumps. We thought we had a good relationship with Dave as he turned up on time, worked hard and seemed conscientious. The problems started after the job had finished and he had been paid in full. The hot water system was still not commissioned (I shouldn't have paid him until this had been done, but I've learned now), and more worryingly the boiler had not been commissioned. There was also a leak from the downstairs wc sink. These were to be completed by Dave on the last day but he never turned up and a series of excuses ended up with Dave never coming back. Two days after moving in a wet patch appeared on the kitchen ceiling and progressively got worse. We tried to call Dave but by now he had decided not to answer our calls. He did agree to pay for another plumber to complete/fix the job. To date we've not seen a penny. We got the leak fixed which was caused by bad soldering under the shower tray. We had to contact Gas Safe to get Dave to respond to our request for getting the boiler and hot water working, and eventualy the boiler fitter came out (and even thought Dave was out of his depth on the job). He even said he was trying to contact us to arrange this but Dave told him he didnt have our number, which is a lie as he has it stored in is phone under don't answer! Now, we've noticed another leak in the lounge ceiling. I would call Dave but he wouldn't answer, and I wouldn't want him anywhere near this house again. Since moving we've noticed that the standard of workmanship is poor on the bathroom fittings, shower enclosure and bathtaps (set in wall), which are now leaking and finished messily. Again we're getting another plumber to fix this and will be sending the bill to Dave - which he's agreed to pay but I've not seen it yet. Rest assured Dave, I will be taking this to the small claims court as it costs me nothing through my home insurance. In summary, Dave seems like a lovely guy, but in reality is not up to the job and is not good to his word. Assuming his excuses are true its still no reason to treat people like this.

Reviewed by Martin on 20/8/2012

Some of work fell apart shortly after. Didn't provide me with a receipt despite repeated requests

Reviewed by Stephen on 3/7/2020

Great lads who are keen to help do a great job keeping me informed from start to finish, Excellent workers and will definitely recommend

Reviewed by Hayley on 16/10/2014

When I was told that Mark and his team would be at our house before we left for work at 7am, I couldn't believe it! But they stuck to their word; they showed up early, did a fantastic job and cleaned up after themselves. Would definitely recommend them.

Reviewed by Alan on 30/1/2024

Don't hire - he quotes price (that then increases once he's started work), doesn't show up for weeks on end - despite promises to come, Then, after payment, disappears and ghosts the customer leaving the job unfinished - AVOID!

Reviewed by Carolyn on 14/9/2024

Great bunch of lads. Paul came round to quote within a couple of days, fair price, tradesmen all professional, respectful, tidy and communication great! Have already asked them to do more work for me. Definitely recommend.

Reviewed by shirley on 22/11/2016

these guys havn.t a clue .. overcharged.. had massive leek after they had been coming through kitchen ceiling. they came back out. and supposed to have fixed their mistake. 15 min later still leaking ... never picked up my calls .. then they turner their phone off. . job finished by another plumber I had to call. all it needed was new waste pipe. 90 pound job cost me 220. don't let these plumbers loose on your plumbing.....

Reviewed by Amar on 24/1/2013

No complaints. Sorted a problem out that building control had condemned and 4 other plumbers wouldn't touch. Turned up on time. Priced fairly and work carried out to a fantastic standard. Regularisation certificate received. :)

Reviewed by Jamie on 31/1/2017

PB installed a new Velux window where an old skylight had been positioned. The job turned out to be more complicated than first anticipated. However, PBs staff stayed as long as the task took (working into the dark and coming back the next day) and charged no extra. They were punctual, polite, friendly, and professional and the job was reasonably priced.

Reviewed by Craig on 6/11/2012

It was a well done job.

Reviewed by Matthew on 16/8/2010

No notes were taken on the initial visit and so a loose tile was left down which meant i had to rip the other tiles up before they set. The sealant around the bath and shower was a joke, they put clear sealant over grey that had been cut and so you could see the mess of grey beneath. To top it off the leak that was aparently fixed is now leaking again. Amateurs!

Reviewed by Tracey on 16/11/2013

The floor tiles were not positioned by staggering as originally agreed. The wall tiles had excess grout left on them which I have had to spend number of hours cleaning of & this is still not complete. The basin does not sit level on the vanity unit, a family member has removed the basin and it in the midst pof cutting a bigger hole. Really disappointed with the overall finish.

Reviewed by Deborah on 17/2/2012

I made 2 mutually convenient appointments with this chap and he didn't turn up to either. He then severed contact without reason.

Reviewed by Robert on 7/6/2012

Very dissapointing. Big puddles in flagged pathway, grouting very poor and messy workmanship, will have to get someone else in to put it right.

Reviewed by kanu on 21/3/2013

Total waste of my time. Clearly advertised for a tradesman to install my alarm and they sent alarm salesmen instead. I will have use the yellow pages next time.Thanks.