The quick way to find a local Thatched Roof specialist in Wellingborough

Reviewed by Pamela on 2/12/2013

Polite and curtious (took shoes off in house etc) agreed a price at the beginning. After some messing about to get correct tools etc (left twice to get tools) from start to finish it took about 4 hours so quite a while. Did ask some questions about how to do the job and it did take a while longer than I wud have liked. Don't think I would use Gabriel again although there is nothing wrong with his work.

Reviewed by Dom on 18/5/2018

Highly recommended

Reviewed by phillip on 24/3/2017

Excellent. Skilled, communicative, promt and efficient. No complaints at all. Highly recommended.

Reviewed by Norman on 20/12/2018

Very pleased. Would use this company again.

Reviewed by Louise on 18/12/2012

Alton Services built a 2-storey extension for us and we were so delighted with their work they went on to refurbish our bathroom, completely refurbish my mother's new home and build a conservatory. Their range of ability, attention to detail and work ethic has been really reliable. They turned up every day all day and nothing was too much trouble. I would not hesitate to recommend them and we have just agreed to a further round of work for them to undertake as we are so pleased.

Reviewed by Richard on 11/9/2023

After 3 appointments to come and have a look and the third appointment with no contact made, we had to look elsewhere. Would not rate at all but won't let me do no stars.

Reviewed by Paul on 1/6/2021

The firm quoted from photos. When they eventually turned up (missed one booking and 2 hours late for the next) the guy was on the roof for 2 mins before more than doubling the quote. We felt pressured to pay, it was very stressful. They then offered a discount for cash. We have not received a receipt or a copy of the 10 year guarantee we were promised. We paid best part of a grand for 2 hours work. Don’t be a mug like me get several quotes from reputable people.

Reviewed by Lakhbir on 12/11/2023

I am giving 1 star for turning up .my problems still exist Daniel said he fixed the leaking water and sorted out guttering but there's still water coming in house and guttering is still leaking didn't give any paperwork of 15 year guarantee once full payment made,I have tried again and again for him to still fix the problem he said he would but hasn't turned up avoid this guy

Reviewed by sean on 4/6/2023

work done on my house was so bad that the council told him to stop work and rectify the issue, called my all sorts of names when he got caught out and did not finish the job. do not employ them. I can show you 30 minute video of what state he left my house in, keep demanding money for work and has not competed one single job he has charged me for. stay well clear. I wouldn't even give them 1 star but you have to in order to leave review

Reviewed by viv on 5/11/2019

Liam came to sort my leaking roof on 1/11/19. Claimed there was more loose tiles on roof and charged me extra to put all of them in place- no pictures provided to prove this, like what other roofers do. Didn’t give me a receipt and promised to email this together with a 5 year guarantee he promised me for paying xtra. He ignored my texts and has now blocked my number. I’d never use him again and not I’m not even sure he even fixed the leak. Unprofessional, disgusting and don’t recommend. Wasted my £200.

Reviewed by Mal on 28/6/2021

Took a chance on using a company with no rating and now paying the price! Gutter repair work carried out and less then 24 hours later the same damage and same faults reappeared. Invoice came with a '7 year guarantee’ contacted them to return and repair their own repair work and although an appointment was made they never turned up and are now not responding to calls, texts or messages

Reviewed by Steve on 4/9/2024

Would be NIL stars if available. Asked specifically for a strong cement mix to be used for re-grouting part of the patio. Allowed a week to harden but still crumbly. Mixture used appears to contain very little cement. Phoned up and advised and was promised a return inspection visit at 11.00am the following day. Than was nearly a fortnight ago and he still hasn't re-appeared. Hasn't returned subsequent messages left. Proceed with extreme caution ... or better still ... not at all.

Reviewed by Brendan on 17/12/2023

Poor service after work was done. Have asked several times for confirmation of payment and a receipt for the work done. Was told by one employee that guttering repairs were not guaranteed, even though it says that all work is guaranteed on their website. Won't be using them again.