The quick way to find a local Bathroom Design specialist in Clwyd

Reviewed by andy on 3/9/2011

DO NOT USE THIS PLUMBER. We hired Dave for the plumbing on the renovation of our new house. This included new radiators, new boiler (fitted by another gassafe plumber not Dave as he's not registered), fit new downstairs loo, fit new bathroom, and due to complications new cylinder and pumps. We thought we had a good relationship with Dave as he turned up on time, worked hard and seemed conscientious. The problems started after the job had finished and he had been paid in full. The hot water system was still not commissioned (I shouldn't have paid him until this had been done, but I've learned now), and more worryingly the boiler had not been commissioned. There was also a leak from the downstairs wc sink. These were to be completed by Dave on the last day but he never turned up and a series of excuses ended up with Dave never coming back. Two days after moving in a wet patch appeared on the kitchen ceiling and progressively got worse. We tried to call Dave but by now he had decided not to answer our calls. He did agree to pay for another plumber to complete/fix the job. To date we've not seen a penny. We got the leak fixed which was caused by bad soldering under the shower tray. We had to contact Gas Safe to get Dave to respond to our request for getting the boiler and hot water working, and eventualy the boiler fitter came out (and even thought Dave was out of his depth on the job). He even said he was trying to contact us to arrange this but Dave told him he didnt have our number, which is a lie as he has it stored in is phone under don't answer! Now, we've noticed another leak in the lounge ceiling. I would call Dave but he wouldn't answer, and I wouldn't want him anywhere near this house again. Since moving we've noticed that the standard of workmanship is poor on the bathroom fittings, shower enclosure and bathtaps (set in wall), which are now leaking and finished messily. Again we're getting another plumber to fix this and will be sending the bill to Dave - which he's agreed to pay but I've not seen it yet. Rest assured Dave, I will be taking this to the small claims court as it costs me nothing through my home insurance. In summary, Dave seems like a lovely guy, but in reality is not up to the job and is not good to his word. Assuming his excuses are true its still no reason to treat people like this.

Reviewed by keith on 29/6/2013

e.mail quote, very helpful in explaining material costings.

Reviewed by Linda on 17/9/2020

Owen Jones mishandled my house rewire while I was in lockdown in England and could not supervise. He left work unfinished (which I could not tell by the pics he sent so I paid for complete job), He left live wire outside where my outside light should have been installed, he left the electrical socket box on the wet floor behind my washing machine. He did not re-connect my jetted bath tub, nor did he provide me with a signed off certificate. I now have to hire another electrician. DO NOT HIRE

Reviewed by suzy on 25/2/2013

Agreed a price of £85 for the service. Mr Griffiths arrived 50 mins late and pressed a reset button that I pointed out to him. He then told me he came out to get the rayburn going and NOT for a service as he would charge £200. He then had a good look around my home and priced up other work for and insisted on payment for the rayburn. I have been left £85 out of pocket, with a rayburn not working and very intimidated by the mannner this 'local' trademen operated. So upset I didnt leave the house for days.

Reviewed by Craig on 6/11/2012

It was a well done job.

Reviewed by Matt on 14/1/2020

Turned up on time and fix implemented as requested in good time. Didn't explain exactly all new parts required so had to confirm. Apart from that, all good.

Reviewed by Andrew on 17/7/2023

Would NOT recommend. Friendly but very slow on the project, having to cancel carpets and house moving dates, ruining our first Christmas in the house. Would have been quicker if he actually worked longer than 3 hours a days. Not only that, but very unprofessional leaving a complete mess of the whole of upstairs with broken tiles. And dust all over our freshly painted walls. "Finished" and had to call him back. "Finished" again for him to not complete the job leaving me to fit the sink and grout tilesmyself.

Reviewed by Mr on 14/11/2018

The man was a complete nightmare and left rated people before I could raise a complaint

Reviewed by Cheryl on 27/7/2024

They ruined my kitchen cut holes where there didn't have to be holes I'm disabled and stuck ìn bed They left me with no water or electricity an noway to cook for a week in this heat I've had to buy new cupboards an pay à plumber electrician an joiner as well to fix there mess if I could give them no star I would

Reviewed by Martin on 2/4/2024

Came out to quite rapidly and price seemed decent. So many reasons not to make agreed time to do work across a month, until I finally gave in trying to get him to do the work. Me chasing night before to be told wouldn’t be there next day, as opposed to him letting me know.

Reviewed by Carly on 11/7/2023

It would be ideal if i could leave pictures as to the stat of my home and the damage this contractor caused. i had to get ride of this contractor and find an alternative. This has cost me double what it should have as i had paid this contractor the majority of his invoice then had to employ another to correct the work. please check the users tax filing on company house (which have not been completed) and the fact they have been expelled from the federation of master builders. not recommended

Reviewed by Clair on 24/10/2024

Abysmal level of work, ran off with £25000 of our money!

Reviewed by Roger on 13/6/2014

called, took notes to give me a quote, have heard nothing since! That was 4 days ago and the leak continues!!

Reviewed by IRENE on 17/11/2024

Nobody answered my job again

Reviewed by Mike on 20/6/2023

Avoid

Reviewed by Terry on 17/5/2013

Failed to show on agreed dates and now can no longer be contacted, very disappointed.