The quick way to find a local Bathroom, Kitchen and WC Plumbing specialist in Chepstow

Reviewed by David on 5/3/2024

I needed a quick but complete bathroom refurbishment. After being messed about by 3 other plumbers, Andrei was the only person who seemed interested in the project. He was very thorough and made sure I was happy with the results. He was able to look at every part of the project (Flooring, bath & Toilet installment & tiling), and stuck to the budget and quote that was established.

Reviewed by John on 7/11/2021

Brilliant job laying our flooring. Punctual and went over and above.

Reviewed by Steve on 9/10/2012

Quoted within a couple of hours and fixed it first thing the following day, on a Sunday no less.

Reviewed by Steve on 6/9/2014

Backlog of work meant our job had to be cancelled, so unable to rate on quality and value (hence average 3 star rating). Had to source alternative tradesman.

Reviewed by Colin on 16/3/2025

Shower has leaked since whenever only noticed recently. Unsure if its coming through the poor grouting or the sealant around the edges which has been done loads of times by myself. Nice guys but i wouldnt employ again . Sorry ppl

Reviewed by Adrian on 20/2/2025

A difficult gas fire repair which was completed with great resolve.

Reviewed by sally on 24/2/2025

Clean and tidy wouldn't hesitate to use again , carried out the work to very high standards.and also done a few other jobs thanks .

Reviewed by Andy on 6/10/2022

Jason and his team were excellent right from quote to completion of the job. They stayed until late to get the job finished in the day. It was a bit awkward to get the tank swapped, but they got it done! Recommended!

Reviewed by Nick on 17/6/2023

Jon said he would be on site 0800 Tuesday and that the job would take two days. I wait in for him, he then advises at 08:47 on that he wont be there but promises to be there 0800 Wednesday. Arrives 09:45 Wednesday. I arranged access for him and was at work on Thursday and didn’t realise until he messaged me at 15:24 that he hasn’t turned into work again, can he come back on Saturday. Messages at 05:28 on Saturday saying he can’t come in but can do tomorrow (Sunday). Messed us around. Won’t use again.

Reviewed by Aruna on 3/5/2013

They did a great job, on the whole with a tight budget. They turned up on time and worked hard. The only thing I would say is that they overestimated the labour time, hence I wasn't sure how much I paid for the materials and how much I paid for labour. A minor quibble really, they did a very good job and I would definitely recommend them.

Reviewed by Mark on 15/9/2017

Hired paul to reconfigure my kitchen. He did not complete the job and walked out after 3 weeks leaving numerous jobs unfinished. Many things they did have had to be redone, the finish was shoddy and I don't think he knows what a right angle is. Would obviously not recommend, other tradesmen that have seen his workmanship have told me to report him to trading standards. He left me with a half finished job, saying he was not able to achieve the level of finish I was looking for.

Reviewed by Elizabeth on 3/2/2014

Rob came round really quickly and made an excellent job - came back again to sort out more problems despite having to come all the way from Weston super Mare. He is very friendly and helpful and the price was much less than I thought. I have now engaged him again to do a complete central heating system in our new house.

Reviewed by Shelagh on 2/12/2024

Friendly informative quick to respond and quote received following day.

Reviewed by Roy on 25/10/2017

I have also got trading standards involved

Reviewed by David on 25/1/2025

The work I required was carried out quite efficiently. The contractor was informative and professional. I found the team friendly and approachable.

Reviewed by nathan on 20/12/2024

Reliable, efficient, friendly

Reviewed by Martin on 26/1/2024

Quick and efficient. Just the Job. Thank you.

Reviewed by Andy on 1/10/2011

Excellent job, and very trustworthy

Reviewed by CHRIS on 9/11/2012

No Tops Tiles representative has visited my property. I can also confirm via an independent civil engineering survey the floor is not moving. The under floor heating has never worked, the electrician utilised by Mr Williams has identified a break in the circuit which happened during the laying of the tiles. I have video evidence of the leaks should anyone which to see it. I would not allow Mr Williams back into my property due his lack of ability to rectify the problems he created.

Reviewed by david on 10/8/2012

very pleasant and efficient worker will use again