The quick way to find a local Gas Boiler - Repair specialist in Romsey

Reviewed by Sharon on 12/11/2013

Perfect job, would definately ask Bay-Group to do work for us again.

Reviewed by ANGELO on 5/5/2015

Excellent service

Reviewed by Kiran on 17/4/2010

Very pleased with the work done, not quite finished yet but happy to pay the bill and await their return next week to complete works. Work done quickly and efficiently. Happy to answer my numerous questions. Fairly priced and able to do more than just plastering which was what I needed. Would have no reservations to recommend and would definitely use again.

Reviewed by Carol on 26/7/2012

We are still waiting for work to be completed after over 3 months

Reviewed by Amaya on 21/10/2024

When the job was done the roofer gave us guarantee, stating that the guarantee was the reason for the high price. Less than a year later, the leaks reappeared, even worse than before. The roofer came and himself admitted the job was not up to standard and he had to fix it. When we reached back to schedule the fix, he stopped responding. We have been chasing for weeks and there has been no answer. I would not hire this plumber or roofer, they are not reliable and the standard of their workmanship is poor.

Reviewed by Christopher on 8/8/2019

We have to get another plumber in to fix the radiator, He had fitted it to high and did say afterwards it was the only way to do it. If we had known that before we would not have had the work done. However another plumber says it can be sorted so will get him to do it. In fairness Roger did apologise for not informing us and did accept a reduced invoice payment.

Reviewed by Barry on 28/12/2013

I can accept that problems occur and that Christmas is a busy time, but that is no excuse for the complete lack of contact and honesty. So, in the circumstances I do not wish for you to continue with the job.

Reviewed by Umeet on 9/1/2021

We have found drainage problems which the insurance company will not honour due to incorrect installation during this project. This has cost us dearly.

Reviewed by Rod on 19/6/2020

A good job in the main, more expensive than I'd expected.

Reviewed by David on 24/11/2016

The AA carried out my boiler replacement on the agreed date and the work was done quickly efficiently and very well. They left the house clean and tidy and explained how to use the boiler and new thermostat

Reviewed by Mehreen on 2/10/2024

They were very quick. It was an urgent task with very short deadlines. And they did it on time.

Reviewed by Alan on 19/10/2022

an very good and well done job,

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!

Reviewed by Mohammad on 17/2/2016

Ecotech carried out a complete bathroom installation. At the time i wasn't completely happy with the tiling - although a few years on, the tiles haven't dropped off! One or two issues where certain activities were carried out without checking with me first but in general everything was ok

Reviewed by simon on 16/8/2012

thank you for getting back, clearly a miss understanding but i thought you would have called again, only yesterday i got someone to do it,, thank you

Reviewed by Vicki on 11/9/2010

He did phone ahead to say he was 15 minutes away, but it was actually an hour. Everything else was OK, got a quote, and he answered the questions I asked.

Reviewed by Robert on 15/1/2013

Original work in painting walls & ceiling of bedroom was good & we would have given five stars in each category. However, after finishing & being paid in full, the following evening we found a broken blind slat. The reply to my email about this said "I'll pop in tonight on the way home for you". As it was a 'no show', I sent an email saying "As you didn't come this evening, what's the situation?". There has been no response to this and this has affected our ratings in all categories.

Reviewed by Helen on 7/10/2013

I could not recommend Chris to anyone. He consistantly made basic errors. He originally estimated a 5 day period to completion, but actually took an entire month. He damaged the bath, the vanity unit, the wall lights, the door, the outside render and the landing carpet! Our house was frequently left in an unacceptable condition at the end of day. The whole process was very stressful and we will now have to have the floor relayed due to leaking pipes which he installed.