The quick way to find a local Gas Boiler - Service specialist in Bootle

Reviewed by andy on 3/9/2011

DO NOT USE THIS PLUMBER. We hired Dave for the plumbing on the renovation of our new house. This included new radiators, new boiler (fitted by another gassafe plumber not Dave as he's not registered), fit new downstairs loo, fit new bathroom, and due to complications new cylinder and pumps. We thought we had a good relationship with Dave as he turned up on time, worked hard and seemed conscientious. The problems started after the job had finished and he had been paid in full. The hot water system was still not commissioned (I shouldn't have paid him until this had been done, but I've learned now), and more worryingly the boiler had not been commissioned. There was also a leak from the downstairs wc sink. These were to be completed by Dave on the last day but he never turned up and a series of excuses ended up with Dave never coming back. Two days after moving in a wet patch appeared on the kitchen ceiling and progressively got worse. We tried to call Dave but by now he had decided not to answer our calls. He did agree to pay for another plumber to complete/fix the job. To date we've not seen a penny. We got the leak fixed which was caused by bad soldering under the shower tray. We had to contact Gas Safe to get Dave to respond to our request for getting the boiler and hot water working, and eventualy the boiler fitter came out (and even thought Dave was out of his depth on the job). He even said he was trying to contact us to arrange this but Dave told him he didnt have our number, which is a lie as he has it stored in is phone under don't answer! Now, we've noticed another leak in the lounge ceiling. I would call Dave but he wouldn't answer, and I wouldn't want him anywhere near this house again. Since moving we've noticed that the standard of workmanship is poor on the bathroom fittings, shower enclosure and bathtaps (set in wall), which are now leaking and finished messily. Again we're getting another plumber to fix this and will be sending the bill to Dave - which he's agreed to pay but I've not seen it yet. Rest assured Dave, I will be taking this to the small claims court as it costs me nothing through my home insurance. In summary, Dave seems like a lovely guy, but in reality is not up to the job and is not good to his word. Assuming his excuses are true its still no reason to treat people like this.

Reviewed by Alan on 30/1/2024

Don't hire - he quotes price (that then increases once he's started work), doesn't show up for weeks on end - despite promises to come, Then, after payment, disappears and ghosts the customer leaving the job unfinished - AVOID!

Reviewed by Boris on 13/10/2019

Unfortunately, I can not recommend this tradeperson because he did not come at agreed day twice. Once he referred to a broken telephone, the second time he did not dignify me with any answer. It's the reason I cannot estimate quality of his work and presence of unexpected costs.

Reviewed by Carolyn on 14/9/2024

Great bunch of lads. Paul came round to quote within a couple of days, fair price, tradesmen all professional, respectful, tidy and communication great! Have already asked them to do more work for me. Definitely recommend.

Reviewed by Mark on 7/4/2024

Chris did a good job at first, he was professional and left the job clean and tidy. However, once the tap came loose a few months later, he ignored my messages. It appears there is no guarantee with his work.

Reviewed by Craig on 6/11/2012

It was a well done job.

Reviewed by David on 24/11/2016

The AA carried out my boiler replacement on the agreed date and the work was done quickly efficiently and very well. They left the house clean and tidy and explained how to use the boiler and new thermostat

Reviewed by Stephen on 20/9/2023

Very pleased with the workmanship carried out.

Reviewed by Alan on 19/10/2022

an very good and well done job,

Reviewed by Philip on 26/10/2018

Arrived on time, didn’t mess around and got job done to high spec. Also spotted a couple of issues outside of the spec and resolved them whilst on-site. Brilliant and would definitely recommend!

Reviewed by Gilbert on 6/11/2012

He was able to give good professional advice and helped me make informed decision but We had to call him back to plaster the wall which he should have done as part of his responsibility otherwise satisfactory overall

Reviewed by Vicki on 11/9/2010

He did phone ahead to say he was 15 minutes away, but it was actually an hour. Everything else was OK, got a quote, and he answered the questions I asked.

Reviewed by kanu on 21/3/2013

Total waste of my time. Clearly advertised for a tradesman to install my alarm and they sent alarm salesmen instead. I will have use the yellow pages next time.Thanks.