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Very high standard of work carried out by Mark. Solved my issue,very knowledgeable,punctual and tidy. Would recommend & certainly use again.

Patrick

Viktor and his team thanks so very much for all your hard work these guys know how to give a professional job very approachable nothing too much trouble they just get on with the job so we didn't have too worry would have them back in a heartbeat

Linda

Excellent service, easy to deal with, good price. Would recommend and will definitely use again.

Anne

Find everything you need to know about hiring a heat pump installer. Get a quote for an air source or ground source heat pump. Below, we cover tips to help you hire a skilled heat pump installation specialist:

Browse Heat Pump (Air source/ Ground Source) specialists

Take a look at our Heat Pump (Air source/ Ground Source) specialists profiles, read reviews and request quotes directly.

How to find a local, reliable heat pump installation specialist

Heat pumps are a renewable energy source that can help you cut down on your heating bills whilst also lowering your home’s carbon footprint. You can choose between a ground source heat pump and an air source heat pump. Speak to a local specialist for advice and a free quote.

Which type of heat pump should I get?

Heat pumps are an energy efficient way of producing heat and hot water. They do this by taking heat from their environment and transferring it into a liquid, which is then compressed to increase its temperature.

The most common types of heat pumps include:

  • Air to water source heat pumps
  • Air to air source heat pumps
  • Ground source heat pumps

Which system you get will depend on your home and your specific needs. Ground source heat pumps are usually only installed in homes where three air to water heat pumps can’t satisfy demand, such as properties with more than eight bedrooms. Though air to air heat pumps provide instantaneous heat (warm air), they don’t heat radiators or retain heat.

Heat pumps are great because the amount of heat they produce is more than the amount of electricity they use. This makes them more efficient than other heating systems. According to the Energy Saving Trust, heat pump systems are expected to become the cheapest and lowest carbon form of heating available.

Want to get one installed? Speak to a heat pump specialist today. Other energy solutions and low carbon upgrades include:

Picture of an air source outdoor heat pump installed in a garden

Factors to consider when hiring a heat pump specialist

It’s really important that you choose a reliable heat pump installation company to carry out work on your home. Failing to do this can result in stress and expensive repairs. Look out for heat pump installers who are Microgeneration Certification Scheme (MCS) accredited, as heating engineers who are MCS certified demonstrate a commitment to high quality installations, approved products, and customer care.

Before you hire, you should do your research to ensure that your heat pump specialists:

  1. Are an experienced company with a strong history of successful projects
  2. Have all the necessary licenses and insurance needed to protect you and their workers
  3. Have a good range of positive reviews from previous customers vouching for their reliability
  4. Are available to carry out the work in the timeframe you need it by
  5. Are quoting a price and payment option that you are happy with, having compared the quote with other local heat pump companies

A local heat pump installer is more likely to respond quickly, as they’ll be right around the corner and ready to help.

Post a job today to find a reliable, local heat pump specialist.

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Picture of a ground source heat pump being installed with a long geothermal ground loop in a dug out trench

How much does it cost to install a heat pump?

How much you’ll end up spending on a new heat pump depends on a range of factors, including:

  1. How big your property is
  2. Whether you’re installing the pump in an existing house or in a new build (installation costs tend to be cheaper for new builds)
  3. The amount of prep work needed before the pump can be installed (for example, will you need a new electricity supply from fuse box to pump, and will you need to replace old radiators to help improve efficiency)

According to the Energy Saving Trust, the average air source heat pump costs between £7,000 and £13,000. On the other hand, ground source heat pumps tend to be more expensive, costing anywhere between £14,000 and £19,000. The added costs account for the extra work needed to install boreholes in your garden.

To help with the cost of installing a heat pump, homeowners in England and Wales can apply for a grant of £7,500 from the Boiler Upgrade Scheme (BUS).

Though ground source heat pumps are more expensive, they’re also better at heating your home, offering greater fuel savings and lower energy bills in the long run. The main cost factor to consider for air source heat pumps is what condition your radiators are in. Older, type 10 and type 11 radiators will likely need replacing before you can install your heat pump, whilst newer types 21 and 22 will most likely be fine.

If your property has underfloor heating, then an air source heat pump is a recommended investment, as underfloor heating and air pumps work very efficiently together.

Whichever heat pump you choose, it is a good idea to insulate your property as much as you can before you get your heat pump installed, as a heat pump will work inefficiently in a poorly insulated home.

Ready to install your new renewable heat source? Speak to a skilled heat pump installation specialist to get started.

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Picture of two external air source heating pumps on elevated platforms

Do I need planning permission to install a heat pump?

Unless you live in a listed building, you won’t usually need to apply for permission to install a ground source heat pump.

You can avoid applying for permission for an air source pump as well, as long as your installation meets the limits and conditions outlined by the Planning Portal website. This includes ensuring your heat pump complies with the Microgeneration Certification Scheme. You can ensure yours does by hiring an MCS accredited and certified installer.

Questions to ask a heat pump specialist before you hire

Before you hire, we recommend you ask your heat pump installer a few questions:

How many years of experience do you have?

Knowing how much experience your heat pump installer has will allow you to pick a company who you are confident has enough expertise to carry out a high quality job. When you’re finding a heating engineer through Rated People, head over to their profile to check out the pictures on their work gallery and their ratings and reviews.

How much will the job cost?

Asking how much the job will cost will help you budget for the installation and ensure price transparency before you hire. How much you’ll end up spending depends on the scope of your project, and where you live in the UK, so make sure you add plenty of details when you post a job.

How long will the job take?

Knowing what your project’s estimated timeline is will help you set realistic expectations about how long your heat pump installation will take to complete.

Are you licensed and insured?

Make sure to ask your heat pump installation company what insurance they have before you hire. This will protect both parties and ensure you hire a skilled tradesperson. Whilst it’s not a requirement, it’s a good idea for your heat pump specialist to have public liability insurance to cover you and them against any accidental damage or personal injuries.

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Established in 1985, we bring decades of experience to the trade industry. Fully qualified engineers and dedicated to excellence, we pride ourselves on delivering top-quality work and ensuring complete customer satisfaction.

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Reviewed by Jackie on 24/2/2025

Would definitely recommend Jay. Posted a job, got a reply within a few minutes. Accepted the quote which was very good. He was round within a couple of hours. Can't speak too highly of him. A very pleasant man.

Solar4Good UK Ltd avatar

Solar4Good UK Ltd

Heat Pump (Air source/ Ground Source)

With over 15 years of combined industry experience, here at Solar4Good, we are passionate about creating a sustainable future. We believe that Solar energy plays a key role in achieving this. We are committed to making solar energy accessible and affordable to everyone. WE ARE PASSIONATE ABOUT SOLAR Quick and easy installations - We make solar affordable and easily accessible to all - Over 15 years of combined industry experience - We pride ourselves on our customer service

We are a gas and plumbing company thats been running for a few years , we offer a wide range of gas and plumbing services including emergency call outs around the Oxfordshire area. We take pride on our work and make sure that the costumer is happy and work gets done up to the current standarts

DCS SERVICES avatar

DCS SERVICES

Heat Pump (Air source/ Ground Source)

Hi, We are a small local company with over 35 years of trading behind us in the building industry. Our website has loads of customer reviews, and you can speak with previous clients where we have carried out work, and also visit some of our completed projects. You are guaranteed an excellent service, reliable and trustworthy guidance, and will be totally satisfied with any work which we carry out for you. My aim is to please 100% every time, and you will not be disappointed. Our specialist work currently is garage conversions to habitable rooms. We can also offer remedial advice on condensation and damp issues. We love a challenge! Anything unusual is welcome. You can trust us to work in and around your home. I assure you of my personal attention at all times.

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Reviewed by Jean on 10/9/2022

Dean and his team completed several jobs for me including solar outside lights, putting up blinds, TV on wall, garden mirror., taps dripping and sink leaking, and replacement taps. Great to get all these jobs done at the same. Friendly and professional service. Would recommend Jean Pierce, Hockley

BM Electrical avatar

BM Electrical

Heat Pump (Air source/ Ground Source)

No job too small

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Reviewed by Eleanor on 2/4/2025

I’m revising my original 5-star review after the repair failed 6 months later. While I got a prompt response to my initial warranty request, a fortnight was then wasted where my suggestions for dates went unanswered and an appointment was finally set only to get cancelled on the day. A request to specify a time for a new appointment has likewise been ignored. After 3 weeks without a bathroom light, I’m now paying for a repair with a new contractor rather than continue chasing such unreliable service.

Welcome to North Wales Plumbing & Heating Ltd, your premier destination for top-notch plumbing and heating services with over 20 years of dedicated experience. Our firm commitment to customer service and unwavering focus on delivering high-quality workmanship have made us a trusted name in the North Wales region. Specializing in all aspects of plumbing and heating, our skilled professionals bring a wealth of expertise to every project, ensuring your home or business receives the attention it deserves. At North Wales Plumbing & Heating Ltd, we go beyond the basics, offering a comprehensive range of skilled trades to address all your property maintenance needs. Whether it's installation, repair, or maintenance, our team is dedicated to providing efficient, reliable solutions. We take pride in our transparent communication, integrity, and commitment to client satisfaction, making us your go-to partner for plumbing, heating, and a variety of skilled trade services. Experience the assurance of quality and professionalism with North Wales Plumbing & Heating Ltd – where expertise meets excellence.

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Reviewed by Angie on 31/1/2019

Plumber didn't get back in the end.

Electrician at Self employed electrical engineer

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Reviewed by Vicky on 25/8/2024

Came out short notice. Managed to squeeze me in. Due to short notice of getting room plastered 3 days later. Had 4 double plugs put in. In chrome like I wanted. They were professional and cleaned up after themselves. Will definitely use again

Radiant Homes avatar

Radiant Homes

Heat Pump (Air source/ Ground Source)

Domestic Gas Work

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Reviewed by Steve on 19/7/2024

Hemel is an excellent tradesman, he was very quick to respond to the job request with great communication, and completed our job to our satisfaction with minimal disruption or mess….I would thoroughly recommend him

Hello, my name is Josh. I have over 14 years plumbing and heating experience in both domestic and commercial settings. I undertake all aspects of domestic plumbing work, from a basic tap swap, full bathroom refurbishments, radiator replacements, boiler swaps and full system changes, to name a but a few. I have worked for a large commercial mechanical engineering firm for the last 10 years where I managed teams of plumbers as a working plumbing foreman. I understand that customers want a reliable, friendly and professional plumber, which is exactly what I offer. It is important to me that my customers receive the highest standard of work, no matter how big or small the job is. I look forward to assisting you in any way I can. Please do not hesitate to get in contact for a no obligation discussion. Thank you for viewing my page.

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Reviewed by Rena on 21/12/2024

They were on time , quick work done and reasonable price , will definitely be using them in future .

W.J.Newton Property Maintenance Ltd is a local Bury St Edmunds company providing a professional reliable property maintenance service throughout East Anglia. Please see website above for more information. Kind regards. Mr Newton Managing Director.

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Reviewed by Ian on 12/10/2022

ECM Heating and Plumbing Services The company is a small family business maintaining and installing gas appliances and heating systems and looking to expand over the coming years. We are Gas Safe registered and firmly believe that our customers are key business success. Services Servicing boilers Break downs Cooker service Landlord certificates New installs And all plumbing jobs undertaken. High Quality Standards Our primary objectives are to develop our business whilst adapting to new energy innovation, initiatives and to continue to deliver services to our clients achieving absolute satisfaction to our customers. Customer Satisfaction Customer retention and new business opportunities are crucial to our objectives and we are focused on meeting customer needs and expectations, as well as dealing productively with any complaints or suggestions in ways to improve the quality of service.

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Reviewed by Adam on 21/1/2024
Weardale Construction avatar

Weardale Construction

Heat Pump (Air source/ Ground Source)

Weardale Construction have been in business for over 16 years. Our main works include extensions, loft conversions, sun rooms and conservatories, We are a team of 8 covering all services without the need to sub contract out any works

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Reviewed by Steve on 10/1/2025
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Croston Plumbing

Heat Pump (Air source/ Ground Source)

Established since 2006, Croston Plumbing & Heating are a family business that has an ethos to offer an exceptional customer experience. Our reputation has been developed through hard work and reliability which is why we are one of the leading plumbing and heating companies across the North-west. We are Gas Safe certified and Accredited Installers of Worcester Bosch Boilers - increasing your guarantee up to 12 years. We offer free quotations and expert advice. ALL PLUMBING AND HEATING SERVICES BATHROOM REFITS HEATING REPAIRS COMMERICAL PLUMBING BOILER INSTALLATIONS BOILER SERVICES, LANDLORD GAS SAFETY CHECKS AND GAS FIRE SERVICES CLOAKROOMS EN-SUITES POWERFLUSHING UNDERFLOOR HEATING

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Reviewed by Henry on 27/2/2025

Excellent job of replacing down pipes , Great tradesman very professional ,would recommend Really impressed with his work ,I've got him back to do some pointing and brick work.

Honest business build on trust&pride. Gas Safe and JIB Plumbing Heating and Mechanical Engineering Services. 12 months guarantee on all installations An all in one upfront price that offers excellent value for money.

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Reviewed by Vikas on 18/4/2016

Excellent work on my garage conversion project by Klodian and team! Brilliant finish and overall quality of work. Would definitely use them in future.

Rated Peoples - EM avatar

Rated Peoples - EM

Heat Pump (Air source/ Ground Source)

Here is a description about my company testing 2 updating just testing

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Reviewed by Rated on 29/10/2024

Test without the bad word

ES Plumbing avatar

ES Plumbing

Heat Pump (Air source/ Ground Source)

From a leaky tap to a full bathroom installation l can help! I'm not just a plumber, I'm a professional builder, with over 15 years experience. I'm the best in all areas of electrical, bathroom, kitchen, heating systems If you want to see the best, let me show you, I believe everyone deserves the best! When you're looking for a plumber to work on your home or business property, you need to know you've chosen a firm that you can trust. As well as my glowing customer testimonials you can rely on my qualifications QUALIFIED AND ACCREDITED PLUMBER

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Reviewed by Jenny on 22/4/2025

Emin has been gone over and above board to create a beautiful bathroom. Even going as far as installing new skirting boards and windowsill. Always professional and cheerful and very easy to get along with, arrived promptly every morning and cleaned when he left, would highly recommend to anyone. Thank you Emin ????

General Building and maintenance New builds Exstensions Restoration Renovation

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Reviewed by Timothy on 9/12/2024

We had them in to install insulation in our upstairs floor, replace the sub floor, replace some lights, install a loft hatch, and board out our loft. On top of this they discovered a problem in our roof that they fixed. We were incredibly impressed by all of the staff that attended on site. They were friendly, polite at all times, and worked really hard, to a high standard. I couldn't recommend James and his team more, and we've already started talking to them about a further project.

HEX360 LTD avatar

HEX360 LTD

Heat Pump (Air source/ Ground Source)

HEX360 was founded in 2015 by Craig Lewis with the solid foundation that a degree in construction management provides. Before launching HEX360, Craig’s former life saw him working at Princess Yachts, where he founded his skills and acquired his particular attention to detail – but if you’ve reached this page, you probably aren’t interested in hearing Craig’s life story… you’re really interested in finding out what makes HEX360 different to all the other construction companies out there. So read on and discover our difference. Working with most construction companies can feel a bit like finding your way in the dark – you just don’t know where to go to get the information you need. The stereotypical construction company that makes matters so confusing and complicated that everything they say goes over your head is, unfortunately, not just a myth. They’re out there, and they’re confusing clients as we speak. So, it’s no wonder that so many people put off their project or come to a grinding halt partway through – after all, it can all feel just too overwhelming. Luckily, HEX360 is here to change your perceptions and prove that not all construction companies are the same. We’re dedicated to working with you, not for you, and that means taking a collaborative approach right from the get-go. With our 8-step process, we’ll clearly outline every stage of your project so you won’t feel overwhelmed, and thanks to our use of in-house project management software, you’ll have complete transparency for every aspect of your project. We are committed to flexibility, accessibility, and approachability so your project can run smoothly, whether you’re updating your kitchen, renovating or extending your entire home or developing a large commercial property. You’re more than a number on a spreadsheet to us, and we never bite off more than we can chew. Our attention and efforts are solely dedicated towards you and your project during your time with us. Unlike with some construction companies, once we begin work on your project we don’t simply move on to our next. We provide industry leading account management during the full life cycle of the project, meaning you aren’t forgotten about once you sign on the dotted line.

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Reviewed by terrry on 11/4/2017

i would like to add this group of workmen are the best i have seen for a long time.they are prepared to go above and beyond to ensure a professional and efficient project is completed. Above all they are honest ,trustworthy and obliging in every way. Highly recommended.

An accomplished business where customer needs comes first. We are a dependable team with 25 years experience. Our aim is to attain positive communication with our customers as well as providing reasonable prices for all our clientele. Our specialties expand to various qualities, and we are profoundly able in achieving and carrying out plastering and rendering, painting, boiler installations, unvented cylinders, gas safe checks, bathroom renovations and all home improvements. Collectively, our main goal is to ensure our customer is content and that our work reaches their full expectations.

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Reviewed by Chandrakant on 14/4/2025

An appointment was rearranged for Lewis and his Adrian to come and give me a quote for my driveway. They arrived on time.

Top plumbing and heating Ltd Bathroom replacement Boiler cylinder installation Radiator central heating Underfloor heating Kitchen

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Reviewed by Arthur on 17/4/2025

We paid over 90% of the agreed amount, but the plumber left the job incomplete with most of the second fix unfinished. Waiting on resolution.

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