The quick way to find a local Metal Staircases specialist in Pillowell

Reviewed by Liam on 22/11/2024

Avoid at all cost, nothing but problems with the bathroom since it was finished back in April. Our bath wasn’t sealed properly which caused a big leak. We tried 5 times to contact them to rectify the problem and nothing even though we knew he had seen the message in Whatsapp. Also the trim wasn’t neat and was told he would come back out to sort it out. We’ve recently discovered that our extraction fan wasn’t installed properly which has now lead to our ceiling being damp and covered in mould.

Reviewed by Stephen on 1/5/2019

Every member of the team involved in the bathroom installation - plumber, tiler, carpenter, electrician, floorer - was, from start to finish, professional, highly skilled, reliable, clean and friendly. The work took longer than I expected but I am delighted with the result: top quality at a competitive price. I am planning similar work on my kitchen and shall certainly be inviting Root Construction to give me a quote.

Reviewed by Tanya on 8/11/2018

We were really impressed with Andy's work ethic and quality of work. He contacted me promptly, turned up when he said he would, stuck to his reasonable quote and completed the work in the time he said it would take him. He has gone through various options with us, and whilst replacing the slab, set right a couple of things that other tradesmen wouldn't have bothered with. Andy is also very personable. We would definitely use his services again and highly recommend him to others.

Reviewed by Bala on 20/11/2023

Communication was great from the start and throughout the project. Very reliable and experienced , knowledgeable, and offered great advice on prepping back ground prior to hanging, especially printed abroad wall art and wallpaper. Neat clean and tidy workers.

Reviewed by Lee on 7/7/2021

Did exactly what you want from a tradesman, turned up when he said he would and finished on time. Made a great job of walls. Would recommend

Reviewed by Becky on 30/6/2023

came to do quote , seemed professional and rep, but then had to chase him up! He said he was just waiting on materials to come and said he’d be in touch soon as he had materials and said he’d be round the following week to carry out work. When I messaged just to confirm him coming he ignored my message and didn’t bother doing the job ! Very unprofessional!

Reviewed by MATTHEW on 24/10/2019

Rich and the team we’re easy to work with on a bit of a tricky reconfiguration. Turned up when they said they would had constant communications on each stage. Would recommend to anyone and will defiantly be using them for future projects.

Reviewed by RIP on 13/8/2024

Colin did a great job in identifying the root cause of an intermittent shower leaking problem that three previous plumbers I used, failed to find. Colin is a great guy, friendly, professional and I wouldn't hesitate in recommending him to others. Thanks again Colin for a great no nonsense job.

Reviewed by jenny on 22/7/2014

we did not go with them in the end as they were a bit more expensive than our chosen builder and money is tight on this job but we were very impressed - really professional

Reviewed by Barry on 28/12/2013

I can accept that problems occur and that Christmas is a busy time, but that is no excuse for the complete lack of contact and honesty. So, in the circumstances I do not wish for you to continue with the job.

Reviewed by Shaun on 5/5/2024

Facts are you were asked to leave after taking advice from other tradesman and building control that observed your work in detail, you broke your own building contract, you tried pulling a fast one trying to charge us twice with your supplier for the staircase, which doesn’t meet building regs as the roof is not to drawing - I can go on, but to call yourself a trustworthy builder that for sure is incorrect and the tradespeople who are finishing this job are testament to that.

Reviewed by Nigel on 10/2/2023

Took 4 months to repair water damage to living room ceiling. Small damp testing holes left unfilled in walls. After 6 months they are either unable or unwilling to give me the value of the insurance claim for me to get new policy quotes. Regretfully I cannot recommend using this company.

Reviewed by Sarah on 7/12/2024

A very helpful quote from an experienced contractor. Thanks Anthony.

Reviewed by Richard on 7/1/2025

..the most pathetic company I have used in 40 years as a homeowner..the whole company is in question, the work hardly ever started on time - traffic was to blame - except that Google maps told me that their wasn't a hold up. The work done was awful - and he charged me thousands - and has led to a much higher bill as other professionals were called in to sort the mess.

Reviewed by Kim on 18/8/2019

Lovely bunch of guys , got on with the job quickly , will use again.

Reviewed by Helen on 2/5/2014

Poor quality work, had to get it re-done. Did not remove bamboo root as asked, hid it inside a raised bed along with lots of rubbish. Poor brickwork on raised bed - didn't even notice had changed from stretcher bond until I pointed out the mess. Patio & path had wobbly slabs (turns out they had laid it without a sub base) & when I asked them to re-do they didn't turn up to finish the job. Hassled for money as they went along, unfortunately I paid most of it. Had to use the remainder to get it done right.

Reviewed by Leon on 13/5/2019

Guy rang up and arranged a time and date to survey and quote. Waited for over an hour. Rang him twice then gave up, so rang him a third time and told him not to bother. Wasted my time which I took off of work.

Reviewed by Pete on 3/8/2014

I arranged an appointment for you to provide an estimate for the job. You failed to come, nor have you contacted me during the week since to explain, apologise or rearrange the appointment.