The quick way to find a local Pointing / Repointing specialist in Burnley

Reviewed by Jamie on 31/1/2017

PB installed a new Velux window where an old skylight had been positioned. The job turned out to be more complicated than first anticipated. However, PBs staff stayed as long as the task took (working into the dark and coming back the next day) and charged no extra. They were punctual, polite, friendly, and professional and the job was reasonably priced.

Reviewed by Daniel on 26/10/2023

Luke gave a decent quote for some roof, paving & fence work. What they did complete was good, but they did not finish the job. Communication was very frustrating and I had to constantly chase for updates. I stupidly paid the full balance after the garden was complete, but before the roof work was. It's now 9 weeks on & despite repeated assurances that they will come back (and me offering a further £200 to complete the roof work), I do not believe they intend to return. 3/5

Reviewed by Kath on 9/4/2019

Sorry but it was a waste of time trying to find someone on this website

Reviewed by vince on 2/2/2025

They responded quickly and came to look over the job. They completed the required work as soon as the weather improved. They look to have done a really good job.

Reviewed by Adam on 22/11/2024

Booked to come out to quote, staying in and they didn’t bother turning up or calling, I rang them and said they’ll find out when they would arrive, they never got back to me. Rang then to rearrange and left a voicemail as-well as text message, ignored both!

Reviewed by Lee on 1/5/2019

Never got in touch

Reviewed by Steve on 8/8/2012

After 9 month of the pointing being undertaken, part are starting to fall out. I have tried to contact the tradesman via phone and email but get no response (call terminated/no reply to email via ratedpeople or direct). Very dissappionted with the workmanship and total lack of customer care once paid for job.

Reviewed by Emeka on 3/11/2024

Not trustworthy. Told me he was running a limited company, then when I asked for details, told me the company number is his telephone number! Told me he would supply an invoice for payment, but didn't. Instead just sent a text with his bank details. When I queried about the invoice he said , it will come after payment. No surprise, invoice didn't turn up. And when I called/texted/emailed he just ignored me. I don't trust all of the work was done, but i wasn't able to supervise as I'm not nearby.

Reviewed by Saffia on 15/6/2023

Haven't stuck to their word, took payment, haven't finished the job, didn't turn up at the times they, didn't bring correct equipment, left the difficult to reach part of the wallpaper, why take on a job you can't do. The woman who came to the house on the last day wasn't the one I dealt with via rated and she told my mum to 'piss off'. Tried ringing Shantelle Maughan, wouldn't answer, seems to have blocked me on WhatsApp. Happy to update this review if they come back and finish job.