The quick way to find a local Steel Fabrication / Structural steelwork specialist in St. Helens

Reviewed by Lesley on 26/8/2015

Came and visited measured up and said would get back to me with a price. Shook handsthis clearly doesn't mean anything to them. I got the price by text. I agreed and said by text I needed someone you can rely on. The reply by text was you can rely on us we agreed a date and time, I took time off work, I rang emailed and left a voice mail and text to see where they were when they didn't show.I'm still waiting, they are not even polite enough to let me know they couldn't come or didn't want the job.

Reviewed by Alan on 30/1/2024

Don't hire - he quotes price (that then increases once he's started work), doesn't show up for weeks on end - despite promises to come, Then, after payment, disappears and ghosts the customer leaving the job unfinished - AVOID!

Reviewed by Carolyn on 14/9/2024

Great bunch of lads. Paul came round to quote within a couple of days, fair price, tradesmen all professional, respectful, tidy and communication great! Have already asked them to do more work for me. Definitely recommend.

Reviewed by shirley on 22/11/2016

these guys havn.t a clue .. overcharged.. had massive leek after they had been coming through kitchen ceiling. they came back out. and supposed to have fixed their mistake. 15 min later still leaking ... never picked up my calls .. then they turner their phone off. . job finished by another plumber I had to call. all it needed was new waste pipe. 90 pound job cost me 220. don't let these plumbers loose on your plumbing.....

Reviewed by John on 3/2/2023

Very unhappy with work completed. Unsafe working practices by team. Roof has more leaks than prior to works starting Damage to asbestos panels Poor workmanship Optimal roofing now ignoring my attempts to contact them. I have had a full house refurb using many contractors and have never experienced anything resembling the appalling standards set by Optimal or their lack of attempt to resolve . DO NOT USE THIS COMPANY. I am now 1k out of pocket and will have to pay another contractor to fix damage caused

Reviewed by Daniel on 26/10/2023

Luke gave a decent quote for some roof, paving & fence work. What they did complete was good, but they did not finish the job. Communication was very frustrating and I had to constantly chase for updates. I stupidly paid the full balance after the garden was complete, but before the roof work was. It's now 9 weeks on & despite repeated assurances that they will come back (and me offering a further £200 to complete the roof work), I do not believe they intend to return. 3/5

Reviewed by Tracey on 19/4/2020

Be careful of this company. These people are thieves . This company came out and quoted my job. They ask for half for down payment. Which was £2400 of which I pay And the other half when the job is completed. They received the frist payment of £2400 and they brought a palette of brick and started the porch. Which was in poor standards . Pointed it out . The boss Michelle agree and said they will correct it. They never returned and they block my no. Be very careful of these people. Would no recommend them

Reviewed by Alex on 24/8/2021

disappointing

Reviewed by Colin on 6/11/2024

Good Guys Did exactly what I wanted plus pointing my chimney. Would use them again

Reviewed by Deborah on 17/2/2012

I made 2 mutually convenient appointments with this chap and he didn't turn up to either. He then severed contact without reason.

Reviewed by Steve on 8/8/2012

After 9 month of the pointing being undertaken, part are starting to fall out. I have tried to contact the tradesman via phone and email but get no response (call terminated/no reply to email via ratedpeople or direct). Very dissappionted with the workmanship and total lack of customer care once paid for job.

Reviewed by Steve on 4/9/2024

Would be NIL stars if available. Asked specifically for a strong cement mix to be used for re-grouting part of the patio. Allowed a week to harden but still crumbly. Mixture used appears to contain very little cement. Phoned up and advised and was promised a return inspection visit at 11.00am the following day. Than was nearly a fortnight ago and he still hasn't re-appeared. Hasn't returned subsequent messages left. Proceed with extreme caution ... or better still ... not at all.