The quick way to find a local Plumbing Repair & Maintenance specialist in Shepton Mallet

Reviewed by Will on 10/2/2016

I was very happy with Mark, he's done a great job with the flooring and tiling all for a reasonable cost. He was punctual every day and got the job finished in good time. I've asked him to come back to do a few more jobs in a few weeks time.

Reviewed by Mark on 15/9/2017

Hired paul to reconfigure my kitchen. He did not complete the job and walked out after 3 weeks leaving numerous jobs unfinished. Many things they did have had to be redone, the finish was shoddy and I don't think he knows what a right angle is. Would obviously not recommend, other tradesmen that have seen his workmanship have told me to report him to trading standards. He left me with a half finished job, saying he was not able to achieve the level of finish I was looking for.

Reviewed by Elizabeth on 3/2/2014

Rob came round really quickly and made an excellent job - came back again to sort out more problems despite having to come all the way from Weston super Mare. He is very friendly and helpful and the price was much less than I thought. I have now engaged him again to do a complete central heating system in our new house.

Reviewed by Allan on 9/5/2013

I forgot 2 mention, I really do aplogise, 4 the long delay in rating this firm, which was due 2 computer, & health problems?

Reviewed by christopher on 19/6/2014

Job cancelled - unhappy with reliability at outset and proposed commencement dates.

Reviewed by SONER on 25/10/2012

Actually, didn't do the job I posted on Rated people, but carried out other work for me. This was to a good enough standard that I have asked to be quoted on getting more work done along the lines of what was ordinarily asked for.

Reviewed by david on 10/8/2012

very pleasant and efficient worker will use again

Reviewed by Lesley on 2/10/2013

Chris carried out the work with efficiency. He was pleasant and very professional and offered suggestions to put right defects found. I would certainly recommend him and will call upon him for any work needed in the future.

Reviewed by Christina on 26/10/2012

Attended promptly but did not conplete all the work I asked for. Just changed a fuse and replaced a light switch. When I asked him to return to complete the work he was very reluctant to do so.

Reviewed by David on 3/10/2009

Turned up on time for both the estimate and doing the job. They were polite and professional. I have to mark them down a bit on tidying up afterwards but that was not a serious concern and I would happily use them again.

Reviewed by George on 27/8/2020

Delighted with Brian - he got stuck in traffic but kept me posted as to where he was. Quoted a really good price which was half I was expecting so met him in the middle. Will definitely get him back again for a bigger job when budget permits.

Reviewed by lynn on 26/7/2013

Job well done and promptly

Reviewed by Barry on 28/12/2013

I can accept that problems occur and that Christmas is a busy time, but that is no excuse for the complete lack of contact and honesty. So, in the circumstances I do not wish for you to continue with the job.

Reviewed by Sarah on 9/8/2017

Whilst it wasn't this tradesman, happy taps rang me to arrange a date and the work required. it was arranged for over 2 weeks later, happy days I thought- all sorted for when I could get a day off work. Having badgered for confirmation, the day before the engineer was due to arrive, I received a text saying they wouldn't be coming and if I wanted to rearrange then to get in touch otherwise the job was closed. Good luck anyone who uses happy taps ..... My experience was to be let down at the last minute

Reviewed by Kevin on 16/12/2021

Lee booked me in to do the work on 3 occasions over a period of 2 weeks and didn't turn up for any of them! I tried contacting the office but nobody was answering the phone, and even more frustrating, the answerphone wouldn't accept any messages. Lee did apologise and promised to ring me this Monday to sort it out - guess what? He hasn't rung me. Totally untrustworthy.

Reviewed by Umeet on 9/1/2021

We have found drainage problems which the insurance company will not honour due to incorrect installation during this project. This has cost us dearly.

Reviewed by Alan on 19/10/2022

an very good and well done job,

Reviewed by Alex on 22/4/2019

I didn't have the work done. They came across as unprofessional and pushy. I can't coment on the quality of the work but I can coment on the quote process. Just verbal price. When I pushed for an email quote I just got the price again and little else. Nothing about what they were going to do as part of the job. I expect better. The last few tradesmen I have had on Rated have been excellent full written quotes and professional from the start. These guys even had to ask if they could borrow a tape measure!

Reviewed by Mohammad on 17/2/2016

Ecotech carried out a complete bathroom installation. At the time i wasn't completely happy with the tiling - although a few years on, the tiles haven't dropped off! One or two issues where certain activities were carried out without checking with me first but in general everything was ok