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After initial assessment I was told it was a two man job who duly arrived in a couple of days with a jetting machine to clear the limescale. They worked very hard to jet the blockage one in the bathroom one outside at the manhole with the jetter. When they were satisfied the soilpipe was clear they inserted a camera so we could all see the there was now no obstruction. They were pleasant and informed me what was happening all the time, I would recommend them to others.

PAT

Very high standard of work carried out by Mark. Solved my issue,very knowledgeable,punctual and tidy. Would recommend & certainly use again.

Patrick

Very good and efficient job, excellent standard of work, well satisfied.

Jeremy

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Septic Tank Emptying, Installation & Cleaning | Find a Septic Tank Service Near You

What is a septic tank?

A septic tank is a type of sewage system for the home, and is generally used in rural properties that can’t be connected to a larger sewer system.

How does a septic system work?

All sewage and wastewater leaves the house via a main pipe, and goes into the septic tank which is buried underground. The tank is usually made of concrete, fibreglass, PVC, or plastic.

Inside the tank, solid waste sinks to the bottom and is partially decomposed by bacteria. Other elements like fat and plastics rise to the top, creating a crust. What’s left in the middle is relatively cleaner water – and we stress the word ‘relative’ here. It’s a long way from being drinking water, but it can be drained into the ground, which disposes of it naturally in the local ecosystem, rather than contributing to the work of a large sewage facility.

When the water leaves the septic tank, it goes into a distribution box. This box feeds the water into a set of underground pipes, which then releases the water into the soil. The ground above these pipes is known as the draining field or soakaway.

The whole system can easily work using gravity, with each component being lower than the last, but if this isn’t possible then pumps can assist in getting the water where it needs to go.

Some water evaporates into the air, and the rest soaks down into the soil. The soil itself filters out chemicals and minerals, while microbes in the soil break down impurities in the same way the septic tank does.

Releasing water back into the ground keeps it moist, and helps plants grow.

The system also requires a vent to release noxious gasses from the septic tank, as well as allow air into the system.

What can a septic tank specialist help with?

Cleaning

The most important thing you’ll need a septic tank specialist for is to clean out the system. The solids at the bottom of the tank, as well as the crust at the top, build up faster than it decomposes. These elements need to be removed from the tank periodically, which is why the tank has access hatches built in. About once a year, you’ll need to arrange for someone to pump out the excess waste. If this is ignored, then the waste will build up and eventually block, backing up into the house.

Installing or replacing a septic tank

Over time, you might need to replace parts, or all, of a septic system. If the system requires cleaning every few months then that’s a sign of blockage or inefficiency. Maybe you can see waste water or sewage coming up from the ground, which could be a sign that the tank is no longer watertight. These are severe cases but they’re the biggest reasons why you might need to replace the system.

You might have a large house with a lot of water usage, in which case you could consider a larger tank. It’s also possible to link two or more tanks together if you need larger capacity.

Costs for septic tank installations and maintenance

  • Tanks start at around £800.
  • Installation is around £1500.
  • The drainage field, or soakaway, costs about £5000 to lay, for about 100 metres of drains. This is the total length of the pipes – you don’t need a 100-metre stretch of land to accommodate it.
  • Emptying the tank annually will cost around £150.

Maintenance of your septic tank system

If you want to maintain your system in the best possible way, there are 3 things you need to know.

How the system works.

Everything happens underground and out of sight, so it’s important you know what’s going on. This page tells you everything you need to know, so you’ve got that covered.

Where the pipes are.

If you’re installing a septic tank system, get your installer to show you where everything is, plus you should always keep plans of the work for future reference. If you’re buying a house that already has a system installed, you should ask for the plans. If they’re not available then use a septic tank specialist to help you find out where everything is.

Potential ways you could damage the system.

You shouldn’t build anything on top of the drainage pipes. If you put any sort of shed or building on top of the pipes, you’re almost definitely going to cut or damage them. Also it stops air from getting into the soil, which would hinder the soil’s ability to filter the water.

Likewise, don’t drive over the pipes, or park a vehicle there. This weight will compact the soil and stop it from being able to accept water at all. In severe situations, the weight of a car could even crush the pipes. You shouldn’t keep large animals there – like horses or cows – for the same reason.

Don’t pour waste chemicals, paints, or cooking oils down the sink. These can kill the microbes in the septic tank that break down the solid substances. They can also clog the drainage field which would eventually fill the tank, and back up into the house.

Always know where your access hatches are too, and keep them clear of obstruction.

Lastly, don’t plant any trees or bushes too near the system as the roots could disturb the pipes too.

8 things to check when buying a property with a septic tank

  1. Ask if the septic tank has been maintained regularly – ask for invoices or receipts for tanker visits or service calls. A septic tank usually needs to be emptied annually.
  2. Find out how often the system is currently being emptied. If it’s being emptied every few months, this could be a sign of a problem.
  3. Ask the current owners how much their service costs, so you can work out how much it’ll cost you annually.
  4. Don’t rely on homebuyer surveys to tell you what’s going on underground – they only take a basic look at drainage systems. It’s crucial you get a full pre-purchase drainage survey before buying somewhere with a septic system. Get the tank emptied at the same time, to make sure the walls and pipework of the tank can be inspected.
  5. Ask for a plan of the drainage system.
  6. Find out if any part of the system is on someone else’s land. You need to know what the relationship is like with the landowner as you’ll need access for repairs, replacements and maintenance. 
  7. Think about access to the property. Tankers need to be within 30 metres of the tank to empty it. Are you planning an extension or similar? If so you’ll need to make sure this access is maintained.

Where does the waste water go when it leaves the tank? If it goes straight to a watercourse or a ditch, this isn’t legal any more. By 2020, you’ll need to have it

Planning permission for septic tanks

If you’re installing a new septic tank system

For installations in England, you need planning permission and building regulations approval.

There are different rules for septic tanks and treatment plants in Northern IrelandScotland and Wales.

If you have a system that didn’t get permission and approval

In England, you need to apply retrospectively for both planning permission and building regulations approval.

You don’t need to do this if your system was installed before 1 January 2015.

Regulations for operating a septic system

You must follow the general binding rules if you’re the operator of a septic tank or small sewage treatment plant.

The sewage must:

  • Be domestic, for example – from a toilet, bathroom, shower or kitchen of a house, flat or business – contact the Environment Agency if you’re not sure if the sewage is classed as domestic.
  • Not cause pollution – find out how to check for pollution.

There are other rules depending on whether you’re releasing sewage to the ground, or into surface water.

Releasing to the ground

You have to use a septic tank or a small sewage treatment plant and a drainage field (infiltration system).

You need to apply for a permit if you release (‘discharge’):

  • To a well, borehole or other deep structure.
  • More than 2 cubic metres (2,000 litres) per day.
  • In a groundwater source protection zone (SPZ1).

Releasing to a surface water

You must use a small sewage treatment plant. You must apply for a permit if you’re discharging more than 5 cubic metres (5,000 litres) per day. Use the calculator to work out how much you discharge per day.

Find out more on the government’s website.

Insurance for skill work

All tradespeople should have public liability insurance, which protects you, and them, against any accidents or injury.

North West Facilities Ltd avatar

North West Facilities Ltd

Septic Tanks - Installation / Emptying / Cleaning

North West Facilities are a one stop Building and Maintenance company with over 25 years in the business, for all your Building and Maintenance and property repairs. Please feel free to browse our website for a comprehensive insight.

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Reviewed by Alan on 6/10/2014

We want to reiterate that we would recommend this company without any qualm. We are happy that the job was completed within the financial limits we had set.

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RS PROPERTY SERVICES

Septic Tanks - Installation / Emptying / Cleaning

Our ethos is simple: hard work, work to budget and deliver a superb finish on time to achieve customer satisfaction. Our professional workforce is trained to work in a manner that reduces the potential for disruption and we take pride in what we do.

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Reviewed by Zoe on 23/10/2013

RS Property did a brilliant job on my bathroom; very professional and good communication with Roger throughout the project. I gave them a tight timeline and challenging materials and they worked well to get the job finished earlier than expected. They even took my bath and WC back to B&Q when they saw a small crack in them! Would highly recommend RS Property

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clift electrical

Septic Tanks - Installation / Emptying / Cleaning

We are a 2 man business with 21 years experience in electrical trade. With a wide range of knowledge in all aspects of electrical installation. we value ourselves in our high standard of quality and ability to get the job done quickly and professionally

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Reviewed by Hannah on 6/11/2013

Prompt response to my enquiry and were able to get the job done quickly and professionally. Arrived on time and were friendly and courteous - I would certainly use them again!

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Reviewed by Tim on 20/8/2013

Prompt response, good communications, would use again.

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GMD Homes Ltd

Septic Tanks - Installation / Emptying / Cleaning

Established in 2007, GMD Homes Ltd strive to provide customers with high quality building services. We cover all trades and have a wide range of experience including new build housing, conversions, roofing (incl. flat roofs) and much more!!

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Reviewed by Kerry on 17/7/2016

Great friendly, reliable, professional service

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bromsgrove property services

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by john on 5/6/2012

good job done after other carpenters mess

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Safe flue plumbing & gas

Septic Tanks - Installation / Emptying / Cleaning

I pride myself on doing the best work as if I was doing for friends and family. the jobs I have uploaded are of recent job I have done out of rated people,but are 100% mine, with no Job to small, from any gas work to full installations of bathrooms suite

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Reviewed by Adam on 10/12/2013

Arrived very promptly, did a nice quick job, cleared up all the mess and said I could always phone him for advice on DIY jobs any time I needed to. Really nice guy.

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J Cooper Plumbing & Heating

Septic Tanks - Installation / Emptying / Cleaning

Welcome to J Cooper Plumbing & Heating. I am a Doncaster based business, and I aim to provide a fast and friendly service. All General Plumbing & Heating work undertaken from Bathrooms, Toilets, Radiators, Taps, and all Emergency Repairs.

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Reviewed by Viv on 26/9/2013

Excellent service and workmanship. Quick and efficient. Would certainly use again.

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Reviewed by Sue on 29/10/2016

Charged me exactly what he quoted, turned up exactly when he said he would, fixed my leaking pipe, repaired the damage to the ceiling caused by the leak, made good the tiling which needed removing to do the work and everywhere was left clean and tidy - what more could you ask for?!!

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Maximus (Building Contractors) Ltd

Septic Tanks - Installation / Emptying / Cleaning

I have taken a year off doing large projects and returning to do landscaping and garden management. Bathroom fit out and tiling. I am reliable and a member of the Guild of Master craftsmen. our portfolio shows large projects, bathrooms and landscaping.

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Reviewed by allison on 16/5/2013

We have had an excellent job done. Richard is wonderful. We were away for a week and on our return all the neighbours told us just how hard he had worked. We now have a garden way beyond anything we expected. Highly recommend Richard.

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Linvex Ltd Joinery & Building

Septic Tanks - Installation / Emptying / Cleaning

We are a family run joinery and building company based in Grimsby covering all aspects of all trades. Here at Linvex Ltd we pride ourselves on our hard earnt reputation for turning out top quality workmanship on time and on budget. We have a team of time served tradesmen with over 90 years combined experience. Our team are friendly, courteous and take pride in every job we undertake, our aim is to leave every customer 100% satisfied with as little disruption as possible to your home or business.

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Reviewed by Mark on 20/8/2020

Very reliable, did an excellent job. If like me you don't know any builders I would recommend ringing Dean

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A-Rated Property Services

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Russ on 5/6/2013

Simply a wonderful professional job and very good value for money. I would recommend them to any one who is in need of a professional job. Thank you Paul.

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johnwillfixit

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Danny on 6/8/2012

John was a nice chap who gave an honest assessment of our problem. John determined that there was not a fault with our plumbing and therefore we were only required to pay for his investigation effort. He was on time, polite and reasonably priced.

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patrick king general building

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by azm on 30/5/2015

excellent

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Easiplan Building Services

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Colleen on 6/10/2010

Easiplan Building Services was very professional from the start. The quote was timely, and details were explained clearly. After the work was finished, the cleanup was excellent. There is another chimney that needs work, and we will not hesitate to call again.

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i hallett plumbing and heating

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Alex on 12/6/2015

Ian responded quickly and fixed the overflow drain to my bath. I would recomend Ian.

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Braemar Services

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by gary on 27/9/2011

Russell came out and sourced and fixed the problem for me quickly and effectively. Very pleasant guy and would highly recommend.

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Watson Construction

Septic Tanks - Installation / Emptying / Cleaning

A small local firm able to react to customers requirements for small to medium size works of any type.

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Reviewed by steven on 22/2/2019

Great service and communication from the very start. Very experienced builder, and did an excellent job, Thank you Ken and Anthony, I have no hesitations about using you again.

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Swift Services

Septic Tanks - Installation / Emptying / Cleaning

We are a family-owned specialist craftsmen firm with many years experience looking after homes and properties; Design, Build, Improving, Renovating and Maintaining.

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Reviewed by Alex on 27/3/2022

I highly recommend this company. Russ was very flexible and easy to work with, provided very high quality work at a rapid pace with the final invoice being exactly what we were quoted whilst working to a tight budget. Highly recommend for anyone wanting quality work done with ease.

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N C Construction

Septic Tanks - Installation / Emptying / Cleaning

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Reviewed by Martyn on 21/2/2012

Great work, nice blokes, started and finished on time, standard of work high. I'll be getting them back to do other work for me.

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